can be purchased at bar locations. All guests are required to complete a health assessment within 72 hours prior to boarding confirming they do not have symptoms of COVID-19 or any other respiratory or gastrointestinal illness, are not required to isolate due to being a close contact of a positive COVID-19 case, and have not tested positive for COVID-19 within 5 days before boarding. However, we encourage all guests to Fellow customers agree, a travel expert said. page. * Proof of vaccination is required for cruises that visit Grand Plans may be pre-purchased online up to 11:59pm ET, the day before embarkation. All rights reserved. Most of our usual fun activities and events will be offered. On embarkation day, a small quantity of non-alcoholic days prior to the sail date for Charleston). When both are completed, you can go to "My Tickets" on ACMS and upload the completed form to your RA ticket. In a letter sent to travel partners, the cruise line stated: As we continue to work with our destination partners, protocols continue to evolve and we are pleased to share that your clients are no longer required to provide a doctors note at embarkation on cruises going to the Caribbean.. Cellular-network-dependent Wi-Fi calling and FaceTime services are also not supported. They said those guests were emailed guidelines . Travel Documentation: U.S. Citizens. You can also download the app from Carnival's website by clicking here. Supports apps like Zoom, Skype and Team video calling, where coverage allows. Shops atwww.carnival.com/funshopsto place your order before your cruise. Guests who choose this option will not be able to reserve 'Your Time' open seating once on board. ' Territories and Commonwealth include: Puerto Rico, Guam and the U.S. Virgin Islands (St. Thomas, St. Croix and St. John), America Samoa, Swains Island and the Commonwealth of the Northern Mariana Islands. To access sites and services outside of the HUB App, guests will need to purchase one of the Wi-Fi plans. We will continue to monitor the protocols and requirements of the destinations we visit and will Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. Boogie Boards (maximum 42 inches in length), Portable Folding Bicycles (maximum 20 inch tires), Floatation devices: For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life preservers (water wings) cannot be used in the swimming pools on board, Collapsible wagons -For the safety of our guests, thewagon cannot be rolled onto/off the ship during embarkation and debarkation and cannot be rolled off/onto the ship while in port, OR, Enhanced Tribal Card (when available), An original or copy of a birth certificate issued by a government agency (state/county/city) or the Department of Health and Vital Statistics. For pre-purchase, please contact our Fun We provide a limited number of vaccine exemptions for sailings departing through 31/05/23, as follows: Vaccine exemptions are required for guests age 12 and older with medical conditions preventing vaccination. Guests will need to consult with their physician for other suitable alternatives. *Taxes, fees and port expenses are additional. All guests aged two years and above, regardless of vaccination status, are required to take a self-administered Rapid-Antigen Test (RAT) within 24 hours of boarding or a PCR test within 48 hours prior to boarding. Additionally, we recommend guests wear masks in public indoor spaces, outdoors when in large congregate events where physical distancing cannot be maintained and on water shuttles. We have a COVID-19 response management plan covering varying levels of risk determined by the number of positive COVID-19 cases, clusters and close contacts. Those who are unvaccinated will have a hole punched . Oversized luggage and locked luggage may cause delivery delays. To qualify for the FCC or refund*, guest must immediately notify Carnival of the cancellation (within 24 hours of receiving a positive COVID-19 test result) and no later than noon on the date of embarkation. The cruise company will no longer demand testing for vaccinated passengers staying onboard for under 16 nights. If there are a small number of controlled cases, only close contacts will be notified by the onboard medical staff. Last fall, before COVID-19 vaccines were available, cruise lines had proposed restricting passengers to cruise-line sponsored excursions. To view a sample of beverages prices for individual drinks and CHEERS! (iStock / iStock). All guests must complete their Online Check-in process no later than midnight prior to their sailing date. Carnival assumes no responsibility for advising guests of proper travel documentation. If ongoing medical treatment is required after disembarkation, any associated costs will be incurred by the guest. Guests visiting Cartagena or Santa Marta, Colombia, may present either proof of vaccination or Any guest who tests positive at embarkation will not be able to cruise and will be provided a Future Cruise Credit. Although the app is not optimized for tablets, it will function on both Android and Apple tablets. In order to maintain a safe and secure environment, Carnival prohibits certain items on board, such as weapons, candles, irons, alcohol, or other dangerous goods. Cruise Cancellation and Itinerary Change Policy. External site which may or may not meet embarkation day). Except as specifically stated below, or as otherwise provided in the Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Ticket Contract apply. after the cruise. Advance table reservations are not accepted. It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's non-expired government-issued photo I.D. Bottled water may also be purchased on board by contacting Room Service. Guests requesting a medical exemption will need to present evidence of a medical need at time of check-in. Does Carnival provide transportation from the airport to the cruise port terminal? fee) for 1 large bottled water (50.72-ounce bottle/1.5-liter bottle), $20.00 USD (plus an 18% delivery Erato Street CruiseTerminal It is your responsibility to inform yourself about what insurance you are required to hold and carry proof of any coverage. Before you get started, check out our What to Wear section and research the weather forecast for the ports youll be visiting to determine exactly what you will need to bring. Please contact our customer service team at 13 31 94. Guests requesting a medical exemption will need to present evidence of a medical need at time of check-in. However, for the purpose of carrying small Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs, (i.e., air fare, hotel, etc.). ), Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - may be used for photo identification use only, A Dependent Military I.D. Given the conditions outlined above, if you would like to submit a request for an exemption, please complete the information below: All fields with * are required. In line with government protocols, until further notice, we will operate vaccinated cruises with our enhanced protocols. VIFP Club - Carnival's Recognition Program. a wristwatch, mobile phone screen or a wall clock). Personalized luggage tags are included in the guests Electronic Documents (available once online check-in is completed). Although boosters are not currently required, it is strongly recommended you are up to date with your COVID-19 vaccinations, which includes the primary course plus booster, when eligible. While certain CBD products used for medicinal purposes may be legal in the US, they are not legal in all the ports we visit and therefore are also considered prohibited items. The Steakhouse:The dress requirements for the Steakhouse follows the dress code specified for the main dining room(s); if the evening is specified as Cruise Casual, shorts are not permitted. Any guest who must isolate during their cruise, will be entitled to a Future Cruise Credit for the days spent in isolation. Applicable state and local sales taxes will be charged to the guest's folio when this program is used within US waters. Proof of vaccination and evidence of a negative COVID-19 test result must be provided at embarkation. aboutairporttransportationservices, click, cruise.maryland.gov/Pages/content/parking-rates.aspx, www.cruise.maryland.gov/Pages/content/directions-location.aspx, www.portofgalveston.com/91/Cruise-Parking--General-Information, www.portofgalveston.com/90/From-the-North-West, www.miamidade.gov/portmiami/parking-transportation.asp, www.miamidade.gov/portmiami/parking-information.asp, www.miamidade.gov/portmiami/directions-transportation.asp#directions, www.portnola.com/cruise/parking-directions, www.nycruise.com/manhattan-terminal/parking/, www.nycruise.com/manhattan-terminal/directions/, www.nauticus.org/cruise-parking-directions, https://www.portcanaveral.com/Cruise/Port, www.portcanaveral.com/Cruise/Cruise-Parking,-Directions-Rates, www.sfport.com/james-r-herman-cruise-terminal-pier-27-0, www.portseattle.org/places/smith-cove-cruise-terminal-pier-91, Standard Staterooms: $14.50 USD per person, per day, Suite Staterooms: $16.50 USD per person, per day. Please note, specialty dining options have an additional charge. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as others who work behind the scenes to enhance your overall cruise experience. In most cases, unvaccinated guests are free to disembark and enjoy their time ashore. Fun. To request a medical exception or delay from the COVID-19 vaccination requirement using this form: 1. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. Program is only applicable for onboard purchases; program cannot be used for beverage purchases at Half Moon Cay, The Bahamas and Princess Cays, The Bahamas. Q&A's, click here. With so much going on regarding resuming operations in July and August, Carnival Cruise Line has sent a follow-up update to impacted guests. CHEERS! is non-refundable, Price adjustments (up or down), implemented on the day of sailing, replace any previously advertised price, Only one drink at a time may be ordered, there is a 5 minute wait time between orders and sharing is not permitted. Carnival carries distilled water which can be purchased Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Princess Cruises is also poised to restart sailing in Australia for the first time in more than two years, following P&O Australias successful restart down under at the end of May. 174 0 obj <> endobj Last week, Carnival announced guests booked on Caribbean itineraries seeking a medical exemption from the cruise line's vaccination requirement would not be required to . Consequently, it is strictly limited to specific exterior deck areas. The following beverages are offered through Bottomless Bubbles (flavors may vary): Please note: The following beverages are included in the price of your cruise and are served in the main dining room and 24/7 in the Lido Restaurant: non-bottled water, lemonade, iced tea and non-specialty coffee and tea. Such results must be submitted to Carnival at. Once onboard, families may view the Camp Ocean activity sessions available during the cruise. External site which may or may not meet accessibility guidelines, Twitter. Carnival highly recommends that all guests travel with a passport valid for at least six months beyond completion of travel. Carnival Cruise Line is easing its testing requirements for vaccinated passengers and allowing unvaccinated guests to travel without an exemption. 237 0 obj <>/Filter/FlateDecode/ID[<92C52BC55C1E7547895E40DC94B40B9E>]/Index[174 143]/Info 173 0 R/Length 171/Prev 108673/Root 175 0 R/Size 317/Type/XRef/W[1 3 1]>>stream All our operations will follow these guidelines so we can maintain the confidence of the destinations we visit and deliver on our itineraries and guest experience. NOTE: All Royal Caribbean guests aged 12 and older must present proof of COVID-19 vaccination with the final dose of their vaccine administered at least 14 days before sailing. (acceptable for guests 16/17/18 years of age), Government-issued identification card including a U.S. Military I.D. You may log in before your cruise using your Carnival.com account or your booking details. Guests whose exemptions are approved will be required to review and agree to all the restrictions and protocols prior to boarding the ship. Our highly experienced doctors and nurses are up to date on the latest COVID-19 scientific status and trained on all relevant COVID-19 procedures. We will be following the health protocols for every port we visit, which are under the control of local authorities and subject to change without prior notice. If visiting religious sites in Europe, ladies must cover their knees and shoulders, Comfortable rubber-soled flat shoes,sneakers, water shoes or non-slip boat shoes with traction. Early Dining, Open Seating Carnival Luminosa - 9/14/2023: Please check back for an update on vaccination and Internationally adopted children (under the age of 18): If the adoptive parent was not issued a birth certificate, we will accept as proof of citizenship, a Certificate of Citizenship by the U.S. and adoption paperwork. In the unlikely event there is an outbreak of COVID-19 on board which is considered to be higher risk, all non-essential services will be suspended, and guests who are not isolating will be asked to minimise their movements around the ship and remain in their room as much as possible or utilise outdoor areas while maintaining physical distancing. Do I have to pay roaming? Deposit and Final Payment Requirements. *Taxes, fees and port expenses are included. We are not able to change your settings on board, Pricing for plans purchased pre-cruise vary from plans purchased at time of sailing, No refunds after plan is activated on board, Once on board, turn on airplane mode and connect to Carnival Wi-Fi. Guests embarking from an Australian port must either undertake a PCR performed within 48 hours prior to boarding or a self-administered Rapid Antigen Test (RAT) within 24 hours prior to boarding. Price adjustments (up or down) implemented on the day of sailing will replace any previously advertised price. We are currently accepting vaccine exemption requests for unvaccinated guests through 31 May 2023. However, Carnival Cruise Line follows U.S. federal law, which strictly prohibits possession and use of recreational/medicinal marijuana and other illegal controlled substances. years and older to take a pre-cruise COVID-19 test within three days of their cruise. 2502 Harborside Drive On February 18, Crystal Cruises said it would require guests to receive both doses of the COVID-19 vaccine at least 14 days before a cruise. Guests can order a second entre and keep in mind they can also request half portions if something looks too enticing to pass up. Any vaccine approved by the Australian Therapeutic Goods Administration (TGA) meets this requirement. Miami, Florida 33132, Cruise Terminal D - 1435 North Cruise Boulevard (Victor Sokolowicz/Bloomberg via Getty Images / Getty Images). On cruises six days and longer, you can channel the 80s vibe in our 80s Rock-N-Glow Deck Party. Bluetooth, portable and wireless speakers are only permitted within your stateroom and must be used respectfully and at reasonable sound levels and times of day. If a guest is well enough to travel home, they can proceed with their plans to return home. You must complete Part 1 of this form. Passengers with approved exemptions and children under 12 will make up 5% of unvaccinated passengers. is required of all guests 16 years of age and older. 'Your Time Dining'. font-size: 12px; Carnival Cruise crew member gives a thumbs up after receiving a Pfizer COVID-19 vaccine at the Port of Galveston, Monday, May 3, 2021, in Galveston. For guests who have a pending vaccine exemption application and are awaiting confirmation for cruises departing Sept. 6 or later, the booking is confirmed unless booked on a sailing that calls on . We are no Personalized luggage tags are included in the guests Electronic Documents (available once online check-in is completed). Guests will be responsible for the costs of any evacuation required to treat COVID-19. Please verify the information entered and try again. Sail refreshed with Carnival's Bottomless Bubbles unlimited soda program! Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future. New Orleans, Louisiana 70130, Parking and Directions: www.portnola.com/cruise/parking-directions, New York Manhattan Cruise Terminal If the RAT returns a positive result, the guest will be denied boarding. Secondary screenings (and health checks throughout the cruise) will be performed when necessary. Because of capacity limits related to how many unvaccinated guests are permitted on individual sailings, not all exemptions will be approved. If you test positive within 5 days prior to your cruise departure, you will not be able to travel and you should notify us or your travel agent as soon as possible so we can cancel your booking and receive your Future Cruise Credit. All persons are required to carry a valid, unexpired U.S. passport for air travel to or from the United States, Canada, Mexico, the Caribbean and Bermuda. The Future Cruise Credit will be the value of the cruise fare paid for the number of cruise days missed less government taxes, fees and port expenses, and will be subject to our standard terms and conditions for Future Cruise Credits. $9.95 USD (plus an 18% delivery Exemptions from state or local requirements may apply to some children. One 16-ounce glass will be served at a time (10-ounce glass for juice) and only to the guest whose name appears on the Sail & Sign card with the Bottomless Bubbles sticker attached. The tax is based on the state's tax structure and the cost of the individual drink purchased (not the daily program rate). Does not support video and music streaming (i.e. To see if your ship features these options, pleaseclick here. Included in the price of your cruise, served in the main dining room and available 24/7 in the Lido Restaurant: non-bottled water, lemonade, unsweetened iced tea, hot chocolate and non-specialty coffee and tea. We highly suggest that parties of 8 or more guests choose an assigned seating (6:00pm or 8:15pm) to assure sitting together at one table or several tables close together. Unvaccinated children 11 years of age and under do not need to apply for a vaccine . If you are an unvaccinated guest requesting an exemption, your reservation is not considered confirmed until you receive an approval email. FAQs. can be done through. *Taxes, fees and port expenses are additional per person. The cruise line's policy states: "Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children under 12, and teens and adults with a medical condition who . Carnival Cruise Line plans to make masks optional for its guests from March 1 after the U.S. Centers for Disease Control and Prevention (CDC) eased its warnings for cruise ships, the company said . Vaccine exemptions are required for guests aged 12 and older with medical conditions preventing vaccination and guests will need to present evidence of a medical need at time of check-in. Vaccines and testing are no longer required for most cruises. On 7 day and longer cruises, there is a limit of one bottle of hard liquor per stateroom and on shorter cruises, pre-cruise purchases are limited to wine, champagne and beer (no hard liquor). In addition, here are some other recommended items: Checked baggage service is only available until 2 hours before the ship's published sailing time (printed in the cruise documents). follow the vaccination and testing guidance outlined above. Additional tags can be obtained at curbside from the porter. Travel Documentation: U.S. position: relative; Any close contacts of a confirmed COVID-19 (those in the same household or traveling companions assigned to the same stateroom) may travel if they are asymptomatic on embarkation day, test negative to an antigen test at embarkation and agree to additional testing up to 7 days from last exposure, wear a mask when outside their stateroom, and dine in a designated area. A gratuity may be extended to room service staff as service is rendered. Carnival Cruise Line prohibitsweapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and crew. Details continue to be updated regularly and official websites and apps developed by government departments & agencies, and tourism ministries are the recommended resources, including: www.homeaffairs.gov.au/COVID19/vaccination-testing. contacting Carnival Reservations up to2 days prior to the sail date (5 CHEERS! Please help us maintain a healthy onboard environment by using the hand-washing sinks and hand sanitiser dispensers at venue entrances and in high-traffic areas throughout the ship. Check out our Have Fun. refuse the sale of alcohol to anyone. For complete information on our health and safety protocols, please visit our Have Fun. Should guests wish to consume their wine or champagne in the Currently, we are not able to process the Carnival Gift Card for Fun Shop orders by telephone. Our highly experienced doctors and nurses are up to date on the latest COVID-19 scientific status and trained in relevant COVID-19 procedures. either pre-cruise or once on board. Guest who have purchased Carnivals Vacation Protection must file a claim through Aon at Aons website or by calling 800-331-2796 or 516-342-7262. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. MS Office or other specific software is not offered and you may not install your own software. It is your responsibility to update Q&A's, click, All spirits, including cocktails, cognacs, whiskies and other spirits, as well as beer (including self-serve beer stations - PYOB) and wine and champagne by the glass, with a $20.00 USD or lower menu price, per serving, Sodas (including specialty sodas), zero-proof frozen cocktails (including smoothies) and juices, Specialty coffees and hot tea served in the main dining rooms, specialty restaurants and coffee bars, 500-ml bottled water and other non-alcoholic bottled beverages served in bars and lounges, Packaged water in the dining rooms and specialty restaurants, 25% discount off the menu price for any spirit, cocktail or wine by the glass, costing above $20.00 USD, per serving, 25% discount off the menu price for wine and champagne by the bottle, 25% discount off beverage seminars and classes, Beverages promoted and sold in souvenir glasses, Beverages offered through room service and/or other in-stateroom beverage programs, Beverages purchased off the ship at any port of call, including Princess Cays and Half Moon Cay, Sharing cocktails, floaters, pitchers, tubes and buckets, Beverages offered through enomatic wine machines, Freshly squeezed orange juice served in the Havana Bar, All other beverage-related programs including merchandise, cigars and cigarettes, Guests must be 21 years or older to purchase and agree not to give to minors, Each adult assigned to the same stateroom must purchase the program, Guests must purchase the program for the entire cruise; this program is not offered on a per day basis, If the program is purchased prior to the cruise, it is refundable up to 9:00pm ET, the evening prior to the cruise departure. Read on for all Another form had me state whether or not I would be fully vaccinated by the ship's departure date. Australian public health authorities also strongly recommend all cruise ship guests receive an annual influenza vaccination at least two weeks before the start of their cruise. In consultation with relevant health and port authorities, arrangements may be made to shorten the cruise and return to the closest suitable port to safely disembark all guests. Should Our crew works hard to provide you with a great vacation and takes pride in being part of the best team in the cruise industry. clock showing the time the test was complete (e.g. If there is no second parent with legal claims to the minor (due to sole custody, deceased, etc.) Opens in a new window. Our smoking policy is included in Carnival's, Away We Go. Each checked suit case and carry-on suit case should not weigh more than 50 pounds, and when lying flat, bags must not exceed 16 inches high by 24 inches wide (the length of the bag is not a factor). Should the definition of fully vaccinated evolve to require the booster shot, our policy will adapt accordingly. All guests, 18 years of age and older, may be required to present proof of vaccination Gratuities are assessed on all guests, with the exception of children under the age of 2. "If we do not receive your questionnaire, your . 'Your Time Dining' is offered fleet wide. Small, personal-sized coolers, no larger than 12 inches x 12 inches x 12 inches, for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Prior COVID-19 infection does not meet the criteria for a medical exemption. What should guests do if they smell tobacco in areas where smoking is not allowed, or marijuana in any area? 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