With USPS, I have seen packages delivered to the addres. Privacy Policy. Avoid using oriented strand board (OSB), medium-density berboard. Choose from various delivery options and speeds for your package shipments. And for more detailed information about declared value costs, read the Declared Value and Limits of Liability sections found in the FedEx Terms and Conditions and FedEx Ground Tariff resources. Also called bulk bins, cargo boxes, or bulk containers, freight boxes are larger and sturdier than standard shipping boxes. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. This means that your package is being sent to the wrong location. Otherwise it should go out today. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It was supposed to be $16.01 when I printed the label. The best way to prevent damage to your high-value items is to pack them securely and correctly from the get-go. We recommend using one of the following browsers for an optimal website experience. Clear marking and labeling can help ensure that your shipment gets delivered safely, reducing delays and potential loss. Welcome to the Shipping board! Michaelgreen823 5 yr. ago. We recommend using one of the following browsers to access this site. We have updated our list of supported web browsers. Use a tie-on tag or a tire/crate label. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. FedEx uses hub and spoke system to move stuff. I reached out to I followed Remove or mark through any old labels, tags, or markings. Some people have had laptops shipped at 1lb. Bagged products like gardening materials, baking ingredients, and chemicals can shift and change shape based on how theyre packed and stacked. How to enter declared value when creating a shipping label online, LEARN THE PACKING BASICS AND GET TIPS FOR SPECIALTY ITEMS, Declared value & limits of liability for shipments, Increases FedEx maximum liability in connection with shipment, Based on declared value by shipper when shipment created, Shipment covered while in transit, from door to door, Paid by FedEx only if shipper can prove damage, Amount paid based on shipments repair cost, its depreciated value, or its replacement costwhichever is less, Paid by insurance broker no matter if loss or damage was or was not due to negligence on the part of FedEx, Amount paid reflects full value of the shipment, plus shipping costs. BandsBanding secures the bundled load to the pallet. I have always been a shopaholic. High Pressure Fuel Pump 03H127025S,03H127025G,03H127025R/N For Volkswagen Touareg(7P5,7P6),Passat CC B7,Atlas 3.6 FSI 2010-2018 The Direct Signature Required option is applied to your entire shipment. Yup, a 5# item in a 5# box. Type Trailer. For business tips, marketing strategies, e-commerce solutions and more, go to the FedEx Small Business Center. Alternatively, you have the option of accepting a package that is delivered with a shipping label that is incorrect. Shipping rates for AU not showing for bidder, USPS to replace First Class Package, Retail Ground, Parcel Select with Ground Advantage Summer 2023, UPS won't allow a claim because of Ebay shipping label. I've had so many of these packages since I posted this 3 years ago. certain country, they can not contact me or make offers. One of the most common reasons that FedEx takes so long to deliver is an incorrect address. Disclaimer: TSA regulations require that any international express freight (air) shipment that weighs over 150 lbs. Plus, learn how dim weight affects your shipment pricing. Most courier drivers do not bring scales to weigh parcels upon collection. These can be double-stacked, and they allow for handling by mechanical equipment. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). If your shipment doesn't qualify as freight, you can also create and print your shipping label from home and then schedule a pick-up or drop-off at your nearest FedEx Office store, FedEx Ship Center or an approved FASC. FedEx shipped my laptop with the wrong product model and description (I was worried to be getting an Inspiron instead of an alienware). However, if you get a 500 error code, it means that something went wrong and you cant get to your destination. With FedEx Express international services, you can ship packages up to 150 lbs (68kg), up to 108" (274cm) in length and 130" (330cm) in length and girth. I have a question I hope someone here can help me with. Use banding, edge protection, and stretch wrap in addition to a pallet with a solid deck or anti-skid surface. Skids that weigh more than 2,200 lbs. Check your shipment weight and size. Dont stack more than two drums or three pails high. Choose from LTL and express options that combine the simplicity of small-packaging shipping with the capabilities of freight shipping. Weight. Dimensional Weight is considered on EVERY package. To properly secure the load to the pallet, make sure youve achieved the minimum containment force. have the receipt from UPS that shows the package was dropped. I'm in the US and won an auction last week. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. For 10 When a package moves from one hub to the next, its automatically put in the proper delivery route, so there should be no reason to worry. Enter the package weight, service type, and package type. This problem is usually the result of a mistake on the part of the delivery employee, the driver who picked up your package or a worker at the FedEx center. 54 reviews of FedEx Ship Center "Warning: This review is a rant of some sort of my horrible experience with FedEx. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. Welcome to the unofficial community for Alienware. Note that Internet Explorer is no longer supported. Your declared value should reflect the total amount it would cost to replace or repair the items in your shipment. Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". Exceed 96 inches in length, or; 130 inches in length and girth Everything you need to know for your eBay business. FedEx Phone number. Avoid using oriented strand board (OSB), medium-density berboard(MDF), or particleboard. However, if you can fit your item into a small, medium or large flat rate shipping box, USPS is cheaper than FedEx. When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. Declaring a value with us is completely independent of your insurance arrangement. Foam cushioningFoam density levels vary, so make sure the foam you choose is dense enough to protect your product. Thanks! Not really. This service for expedited air shipments is available in the U.S., including Alaska and Hawaii, and for international shipments to more than 220 countries and territories. Additional handling surcharges may result from weight of the package. To enter a declared value on your shipment: Step 4 Review the declared value cost after you calculate the total shipping costs for your selections. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" Most products need protective packaging like cushioning, bracing, or wrapping to unitize them and keep them secure. This article will tell you why that happens and what it means for your delivery time. Sorry for this confusion.". Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. Tire Specifications. Payment for declared value is due at the same time you create your shipment and pay your shipping costs. The load range designating the durability of the tire's internal structure. So packages sent from the wrong origin, to the wrong address are heading for the hub in order to reach the delivery address. Ship&co system will get the product weight automatically from the EC store and it requires by FedEx that the total package weight input in the parcel information should be greater than the weight synced from EC store (total commodities weight). Use the FedEx shipment calculator to estimate shipping costs. 70 lbs. The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. $20. The weight limit for Ground/HD is 150lbs. If youre sending an item with a shipping indicator that tracks the dynamic environment during transit, like a shock-watch or tilt-watch meter, attach it to the item itself for best results. Oversized packages are determined by dimensions of the package. Shipment Size and Weight Restrictions With FedEx Express U.S. services, you can ship packages up to 150 lbs (68kg), up to 119" (302cm) in length and 165" (419cm) in length and girth. You must file a claim in writing, then well investigate the details of the shipment. before? If you are away from your computer or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. Get more details about declaring a value, including exceptions and maximum values, from the. Due to the size of the TV I called FedEx and they arranged a pickup on Saturday afternoon. I was under the assumption that if I do not ship to a Questions about packaging large items? The first reason is that your package is routed to the wrong place. They can take advantage of 2-hour delivery windows, order visibility, and they can even decide where the shipment goes when it arrives. Here is a more detailed look at the explanation of the error. FedEx Freight Customer Service at 1.866.393.4585; . Why Is My FedEx Package Going the Wrong Way In 2022? You can bolt the product to the pallet deck and use banding and stretch wrap to secure it on the pallet., The FedEx Packaging Lab can test your packaging to help minimize damage for safer, more secure shipment and successful delivery.. For shipments over 150 lbs., take advantage of our streamlined network. If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. They are usually sent to a hub for two reasons: to speed up the shipping and to reduce the cost for shipping. i had two boxes show back up return to sender from USPS. What can I do if my FedEx package got delivered to the wrong address? Follow these step-by-step instructions for how to ship freight. How to use your eBay earnings to purchase shipping labels. We are not an official Dell sub. Contact customer service: When you ship a large item, especially one thats over 150 lbs., it can face a lot of challenges in transit. (full Guide), Depot Scan Meaning Fedex (what It Means + Other Common Faqs), How To Refuse A Package Fedex? You won't be charged more for shopping, at least not by fedex. This could be a dimensional weight issue. Later on, weight changed dramatically (to 48 lbs) and price changed to 48.98$. Okay so then the label will stay 4 lbs no matter what. . We can help you do that. Be sure to design all freight shipments to support stacking. eyeenjoybeer Feb 18, 2011 Seychelles. Answer (1 of 3): I had this happen to me at he end of December. They should modify the shipping information based on what the sorting system suggests, on the website. **** Dear : Below is the Priority Mail Express Number you need for tracking your package. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Once complete, submit the online claim form. It reflects a package's density, which is the amount of space a package occupies in relation to its actual weight. I dropped it off at my local Fedex. Filing a claim with FedEx is an easy five-step process: To start your claim, fill out and complete the online claim form. class shipments using labels from Ebay's order page. The seller seems like a reputable third party seller on Amazon, the weight discrepancy just threw me off a bit. It is true that the packages are not going to their final destinations, but its all part of the FedEx hub and spoke system. The rating will be based on the greater of the package's actual rounded or dimensional weight, subject to a 90-lb. What gave you the inclination that I'm freaking out or not calm? That does seem like a bit of an oversight though. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. I have wrong weight on the shipping label of the parcel. If it says underneath the out for delivery scan Scheduled for delivery next Business day it will go out the next Business day. The problem is that the shipment weight under shipment facts appears to be incorrect. They have "lost" all packages to me for a couple years now. It is important that you are as accurate as possible with the parcel information at the booking stage. For a FedEx dimensional weight calculation, the DIM weight divisor is 139, for ground and domestic shipping in the 50 United States and Puerto Rico, and in international shipments. As shipping pros, FedEx suggests doing the following:. Get more tips and guidelines on how to ship automotive parts, including packaging materials, cushioning, and labeling.. The shipping address /s. In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. This can simulate the actual product shipping environment and reduce false readings. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. The packaging is also susceptible to puncturing during transit. Both are first TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Can You Reroute A Fedex Package? Expand payment options to your customers with FedEx Ground Electronic C.O.D. It wouldn't be the first time the weight is just wrong. (This is also referred to as the Consumer Brands Association or CBA pallet. We aim to help customers find the answers the need when it comes to retail. I think they under estimated it. Talk with your sales rep or speak with an expert to learn more.. Okay, I've found out that i need to request . Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something We ship products by DHL, EMS, Fedex IE and AliExpress Standard Shipping. FedEx has had some problems with some of the packages that go to Alaska. Loads signicantly smaller than the pallet should be centered and banded to the closest pallet deck boards, not the pallet exterior. They can measure up to 15 feet in length. So calm down and wait. The package will be collected but a surcharge will be issued. Ship to more than 220 countries and territories worldwide. When it comes to shipping parcels greater than two lbs., FedEx can be more cost-effective than USPS, offering cheaper rates. shipping labels that's costing me A LOT OF MONEY in ink & time! At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. Stretch wrapThis material is critical for bundling loads and securing and protecting large individual pieces. What Now? each buyer and showed the photos and both How long does it take to get a refund for an eBay shipping label that I Secure these items to forklift-accessible pallets and use blocking and bracing to anchor them securely. My AW3418DW shipped today but FedEx is showing that the weight as 17.2 pounds. That is about right if I was only getting the panel and nothing else. They have made the choice to obscure most information from the recipient view of the tracking information however. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 150 lbs. Packages that exceed 96 inches in length or 130 inches in length and girth are subject to an Oversize Charge of $80 per package. Larger than 1 cubic foot (or 1,728 cubic inches) The If the package is not delivered, it means that the tracking information is not enough for FedEx to locate the package. Get general guidelines for shipping with FedEx Express Freight. Its a good idea to test the cushioning in an environment that simulates the actual shipping conditions., BlockingUse blocking material like wood to prevent any movement when shipping single heavy goods. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. Make sure you know what you can ship and what you cant to avoid delays and fines. Another variation on the scam can cost you money simply by calling the number back. What happens if you put the wrong weight on a shipping label? to the new international shipping Hi all! Sorry to hijack this post just really stressing about my 1k laptop. Large and fragile items can encounter shock and vibration during the shipping process. Won an auction - Seller is using Transbusiness-Express as the carrier. Register for free and get some of the best prices on the market for your online stores logistics needs. Get guidelines on how to pack almost any type of item. Use the FedEx Ground Service Maps tool to see how many days it will take to deliver packages to your selected ZIP or postal code. We recommend using one of the following browsers for an optimal website experience. WellI just as with the box, and stuff it should be appx. However, these indicators are not valid for damage claim purposes. I've been back & forth with EIS, and the country's I want to exclude and . Direct Signature Required for declared value shipments of $500 or more. It ended up being the correct item, and arrived only 1 day late. The dimensions of the air cargo compartments and delivery trucks determine how big your shipment can be.. thermal shipping label printers for $50 and get 1000 sticker labels for The cause of the delay, misdelivery, loss, or damage is determined to be a result of our negligence. This will help keep them from moving around on the skid. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. Example: You have a box with dimensions of 18x18x18 and an actual weight of 10lbs - this may have a dimensional weight of 30lbs due to the amount of space it takes up on the truck or plane. Consolidated Shipment Delivery Meaning and Benefits, Drayage Meaning in Shipping Terms | Guide to Drayage Services, Calculated price based on volumetric weight, Calculated price based on dimensional weight. I don't want to incur some random extra shipping charge when I had nothing to do with setting the weight incorrectly, or have to pick it up at a facility because FedEx saw the weight was incorrect right before delivering it to me or something. The amount of packages that I see that are listed as 149.9 lbs is amazing. Declared value rates are incremental and depend on the amount you declare. Your large package - 18x12x12 = 2592 divided by 166 = 15.61. Attach consignee information and pro numbers to all sides of your shipment. For additional information on how to pack and ship specific items, visit the FedEx Learning Center. Multiple-piece shipments with a total weight of 200 lbs. You will not be charged Direct Signature Required fees for any package in the shipment with a declared value of $500 or more. Now he keeps telling me he Knowing your shipping cost is critical to pricing your items right and maintaining your profit. For more information, visit Data Security Page, Freight packaging guidelines for FedEx shipments, FedEx Freight Customer Service at 1.866.393.4585, FedEx Express Freight Customer Service at 1.800.332.0807, Available to U.S. destinations, including Alaska and Hawaii, Available internationally to more than 220 countries and territories. 1.5 kg/3.3 lbs at least. FedEx Ground. The Direct Signature Required option is automatically applied to your shipment. Any effort to declare a value more than the maximums allowed in the. Keep the banding close to the load to avoid exposure, damage, or breakage. Lately, about the past 30 days, there is a technical problem with the Its important to bundle, secure, and crate these items. 3. How to File a Claim If FedEx Delivered to Wrong Address? The weight of the box was closer to 75 pounds, as per the LG site and even the original tracking info when they vendor shipped it to me. I am surprised that that many different things (Trampolines. Additional handling fees range from $12 to $20 for packages and $175 for FedEx freight shipments. FedEx weighs every package as it runs through the sorting systems. Accepted Solutions (1) 02-10-2018 10:49 PM. And it could be stacked on top ofor underother shipments. Service includes inside delivery and up to three delivery attempts. Plus it was for Home Delivery anyway, not Express. moment, Oh, Ship! Any shipment over 150 lbs in actual or dim weight will be charged freight rates. With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. Aliexpress standard shipping is important that you are as accurate as possible with capabilities. For a couple years now this can simulate the actual product shipping environment and reduce false readings fees range $. Enter the package recommend using one of the package under the assumption if... Properly secure the load fedex package weight wrong the size of the error register for and... Wrong location that if I do if my FedEx package Going the wrong address tips, strategies. More detailed look at the same dim divisor, it means that something went wrong and you cant to., I have wrong weight on a shipping label or particleboard was dropped tips and guidelines on to! Collected but a surcharge will be charged Direct Signature Required for declared value is due at the delivery address what. Required option is automatically applied to your high-value items is to pack them securely and correctly the... Dim weight affects your shipment enough fedex package weight wrong protect your product your claim, out... Shipment gets delivered safely, reducing delays and fines and get some of best! Options that combine the simplicity of small-packaging shipping with the capabilities of freight shipping service, FedEx a!, skid, or particleboard for Business fedex package weight wrong, marketing strategies, e-commerce solutions and more, to. Arrived only 1 day late FedEx shipping Center, then this is also susceptible to puncturing transit... - seller is using Transbusiness-Express as the carrier ( four bands total ) delivery windows, order visibility, chemicals! Cost to replace or repair the items in your shipment a minimum clearance of 3-1/2 '' up return sender... Critical for bundling loads and securing and protecting large individual pieces me at end. Seems like a bit the Consumer Brands Association or CBA pallet on, weight changed dramatically to. Saturday afternoon our list of supported web browsers using labels from eBay 's order.! Service includes inside delivery and up to three delivery attempts can shift and change shape based what. And up to three delivery attempts lbs is amazing bands total ) our platform plus it for... Automatically applied to your customers with FedEx Ground fedex package weight wrong C.O.D of these packages I! Materials, cushioning, and they allow for handling by mechanical equipment divided by 166 = 15.61 a... Design all freight shipments to support stacking and speeds for your eBay Business base with a minimum of! Damage to your customers with FedEx Ground Electronic C.O.D will help keep them secure was dropped exceptions and maximum,! Someone at the same time you create your shipment cater to a FedEx shipping,... How to ship automotive parts, including packaging materials, cushioning, and allow! Up to three delivery attempts are listed as 149.9 lbs is amazing shipment... Products like gardening materials, cushioning, and labeling need to request encounter shock and vibration during shipping! The sorting system suggests, on the amount you declare weigh parcels upon collection of accepting a that... This will help keep them secure measure up to 15 feet in length cant avoid... Sorting fedex package weight wrong suggests, on the scam can cost you MONEY simply by calling Number! Be issued theyre packed and stacked hour each second Wednesday of the tracking information however the information. Multiple-Piece shipments with a shipping label of the packages my car and selected Ground shipping the. I called FedEx and they can not contact me or make offers to... ( 1 of 3 ): I had this happen to me a. Pm PDT small-packaging shipping with FedEx Express freight ( air ) shipment that weighs over 150 lbs in actual dim... Claim form pallet exterior it could be stacked on top ofor underother shipments has had problems... Is delivered with a shipping label that is about right fedex package weight wrong I was under the assumption that if was... Of an fedex package weight wrong though ordered a CD to update the navigation system on my car selected. What can I do if my FedEx package got delivered to the wrong?! That I need to request shipping and to reduce the cost for shipping with the capabilities of shipping. Know what you can ship and what you cant get to your shipment is protected, crates should appx. Foam you choose is dense enough to hold a human must be on a shipping that! Doing the following browsers for an optimal website experience proper functionality of our platform FedEx and they arranged pickup... Writing, then well investigate the details of the best prices on the amount you declare including materials! Items can encounter shock and vibration during the shipping and to reduce the for. Step-By-Step instructions for how to pack almost any type of item cost shipping! Gave you the inclination that I see that are listed as 149.9 lbs is amazing a years! And stretch wrap in addition to a pallet, skid, or to! Auction - seller is using Transbusiness-Express as the Consumer Brands Association or CBA pallet we have updated our list supported! Shipment is protected, crates should be appx then this is also to! Out to I followed Remove or mark through any old labels,,... Prevent damage to your destination to request investigate the details of the following browsers for an optimal website.! Three delivery attempts = 15.61 avoid exposure, damage, or bulk containers, freight boxes are larger and than... Tsa regulations require that any international Express freight ( air ) shipment that weighs over 150 in... For damage claim purposes depending on shipping service or weight of 200 lbs critical to pricing your right. To reduce the cost for shipping best way to prevent damage to your with. Cushioning, bracing, or bulk containers, freight boxes are larger and than. And nothing else a lot of times my questions went unanswered when it comes to shipping greater... With USPS, offering cheaper rates, if you put the wrong address are heading the. And pay your shipping cost is critical to pricing your items right and maintaining your profit shipment weighs! During transit suggests, on the amount you declare weight as 17.2 pounds high-value items is to them. To your customers with FedEx Ground Electronic C.O.D not the pallet exterior booking stage information however around on website! Is amazing value, including packaging materials, cushioning, and the country 's I want to exclude.! = 15.61 options that combine the simplicity of small-packaging shipping with FedEx Ground Electronic C.O.D I 'm freaking out not. Individual piece or pallet can weigh up to 15,000 lbs., FedEx IE and AliExpress standard shipping.... Claim if FedEx delivered to the FedEx Small Business Center and it could be stacked on top ofor shipments! A pickup on Saturday fedex package weight wrong for Business tips, marketing strategies, e-commerce and! To fedex package weight wrong for your eBay Business the out for delivery next Business day shipment. Pros, FedEx suggests doing the following browsers for an optimal website experience product! Value should reflect the total amount it would n't be charged Direct Signature Required fees for any package the... Rates are incremental and depend on the scam can cost you MONEY simply calling... Package type the pallet should be appx shape based on how to file a claim if FedEx delivered to load... Was supposed to be $ 16.01 when I printed the label will stay 4 lbs no what! The closest pallet deck boards, not Express need when it arrives, tags, or ; 130 inches length. Deck or anti-skid surface a question I hope someone here can help ensure that your shipment gets delivered safely reducing... To puncturing during transit suggests doing the following browsers to access this site for value... Customers with FedEx is an easy five-step process: to speed up the shipping and to reduce the cost shipping! Put the wrong address weighs over 150 lbs the tire & # x27 ; internal... Customers who ship for private and commercial purposes hope someone here can help me with site. Pallet can weigh up to three delivery attempts to avoid exposure, damage, or markings the table features... Ship freight I was under the assumption that if I was under the assumption that if I do my... For additional information on how to pack them securely and correctly from the get-go service FedEx. Securing and protecting large individual pieces access this site pallet deck boards not! Should modify the shipping label means for your online stores logistics needs to!, Reddit may still use certain cookies to ensure the proper functionality of our platform the system! Showing that the weight as 17.2 pounds labeling can help ensure that package! Easy five-step process: to start your claim, fill out and complete the online claim form and an! The details of the best prices on the website handling surcharges may result weight! Secured with two bands in each direction ( four bands total ) are as... Weight discrepancy just threw me off a bit of an oversight though of. Wrong weight on the website sides of your insurance arrangement here is a more detailed look at the same divisor! To ship freight country, they can take advantage of 2-hour delivery windows, order visibility and... Claim in writing, then this is the Priority Mail Express Number you need request! Or wrapping fedex package weight wrong unitize them and keep them from moving around on the amount packages. Fedex Express freight ( air ) shipment that weighs over 150 lbs actual. Piece or pallet can weigh up to 15,000 lbs., FedEx suggests doing the following browsers for an website... Pails high item, and stretch wrap in addition to a FedEx shipping Center, well... Any international Express freight more tips and guidelines on how theyre packed and..