When Mr. Lugo works, I do aisle 10 and my other 4 aisles. We do have big discount chains but there are still local, family businesses. WTF. I am currently applying to other jobs because I don't see me making it to the 6 months mark. BROOKVALE PHARMACY - 16 Photos & 13 Reviews - 2089 Vale Rd, San Pablo, CA - Products - Yelp Skip to main content Yelp For Businesses Write a Review Log In Sign Up Restaurants Home Services Auto Services More Brookvale Pharmacy 13 reviews Claimed $$ Drugstores Edit Closed 9:00 AM - 5:00 PM See hours See all 16 photos Write a review Add photo Share You folks would do well to open your eyes and see that you have competition in the market. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm Photos Hours Mon: 8am - 10pm Why it matters: The future of pharmacy services is murky, with Walgreens, CVS and Amazon all pursuing disparate strategies. Just WOW, same heretold me i picked up my meds dumb tech looked at the wrond year! Shelves always stocked, prescrips always seamlessly filled. We also had notes saying straightening isn't optional when we have a manager and 1 employee (me) closing at a time and it gets busy so there isn't a lot of time to focus on straightening, as well as a note saying we are no longer allowed to go to the bathroom unless we are on break. I go to pick it up. This was also the same day the dog bit me, so I wound up going to 2 urgent cares that day, CVS 3 times, and walgreens once. resident-of-the-week-who-rotates-thru." Even though they pay me 8 bucks an hour, it's wrong for me to hurt company profits by getting an iced tea for a quarter. Just realized my 2-year old son's liquid antibiotic was short by two full doses. I have to check with my doctor before I can use any otc or prescription, so it is hard to treat myself without guidance. The pharmacy techs can never find anyones prescription. a Technician Aug 26, 2022 Hi everyone, I've been a pharmacy technician for about 1 yr now; my first pharmacy was Walmart but I recently started at Walgreens. I hate that some don't open easily enough. Think of all the hundreds of thousands of pills they count out each day. Walmart has it. My insurance company is all set to pay it's share, and I'm ready to pay mine. Today I called and waited over 10 minutes before giving up and driving to the store. Ill just leave it as, I hope that one day, each of those behind the pharmacy counter have an urgent matter that they must take care of with their last bit of strength, only to have to listen to, Welcome to Walgreens, located on the Northwest Corner of Sumter and Price. I used it at CVS to fill the antibiotics urgent care prescribed me. At the end of the night, you see Amanda doing all her stuff AND the cooler. I explained to her that I just talked to someone here this morning. The ham will not fitlol. I hate filling them. It was a different person that asked me what I needed and I said I wanted to pick up my Rx. Your go-to for Pharmacy, Health & Wellness and Photo products. Food deals - I found packages of thinly sliced beef that had originally been $7.99 a pound marked down to $5.55. If you have Sam's Club membership(or know someone who does and can pick it up for you)they sell a 6 pack of it under the Member's Mark brand for $25 ish. It was Sunday and I knew i will not be able to get in touch with my doctor. I Hate Walgreen's Facebook Log In I Hate Walgreen's 230likes 240followers Posts About Photos Videos More Posts About Photos Videos So, now it is Saturday and I have to wait until Monday to get a refill. The previous year I was never even told there was an evaluation! More than likely if you choose to go to another pharmacy, either they will treat you worse or it will take just as long. I told her I'd have her ass fired. They train you with someone for maybe two days. After I do get my meds I will take my business back to CVS I have given Walgreens 2 chances and they clearly are not capable of doing their jobs nor do they seem to even care they have jobs. She got nasty and said come back at 2pm. The other issue is the management. Walgreens buys the store two months ago. I saw the pharmacy man working at another pharmacy and he said he was glad to quit over what they did to me and report the facts. Apple Watch. That is their answer for their horrible service. #goals Pharmacy Walgreens has been evolving along with the pharmacy profession for over 120 years, so we know what it takes to stay ahead of current trends and help our patients live well every day. Press question mark to learn the rest of the keyboard shortcuts. "yes." It is absolutely *fabulous*. Ive had a manager tell me that I was hurting their profits by using coupons to get products for almost nothing. Problem #1a - On Monday 30th of January 2023, Walgreens pharmacy dispenses the incorrect dosage of medication to me the patient. Because of Covid I am not picking up all of my parents' medications. CrazyBoards.org They did not care how much pain (actual physical pain) they made me suffer. I looked like shit yes, but maybe, just maybe, it was from being a mother of three with a horrible sinus infection). I haven't been to the medicine clinic in awhile and last month they wouldn't refill my Paxil and Zyprexa without making an appt first so I did. Oh and the drive thru. It was supposed to be on auto refill. Well, I was so sick I just believed them. Tommy offered to let me use his Flonase. Let me guess. Sorry you had such problems.I know several who use that and they all get it OTC.Glad you are feeling a bit better. Please clean house from the top down. Where is human focused service? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I will never spend a dime in that store. Thanks. Bitch. My daughter uses the Flonase too, it works great for her. I stopped WG a few years ago as the pharmacy seemed to be in general less 'helpful' and just a pill dispenser. Please try to be patient. That is their license and lively hood. At the end of the day, Pharmacy isn't a chemistry degree - it has other components like biology and biochemistry. There's VERY little front end support. I asked for my refill of a albuterol for a neubilizer. HELLOOOOOOO!!!!!! Can't go to the bathroom unless we're on break? This happens every month. He looked down at his DAMN desk and saw my paper sitting there and said, Oh it wasn't placed into the system, that's going to be another hour. Walgreens covered it all up. There were three boxes to tallying approximately $600.00. It specializes in filling prescriptions, health and wellness products, health information and photo services. When I called them they told me my doctor prescribed only 6, and that is non sense because I spoke to my nurse, she is the one that told me my pills should be ready, and she never told me if they changed anything. Just got into a argument with the pharmacist. http://terribleterribleinstitutions.wordpress.com/. Thanks. The Walgreens pharmacy on the northeast corner of Vanderbilt Beach Rd. The other employees straighten 4 aisles but the manager only has to do one and that is aisle 10. Cant find your insurance and then they delay everything until you call, talk to a supervisor (who is the pharmacist) who apologizes and gets it corrected (usually). Same employees, but now everything royally sucks all the time. But I think increasingly, physicians are pushing off all cross-checking of drug interactions on the pharmacists, rather than doing the work themselves, as they should. At long last, the bitch called my name to pick up my meds, which required waiting in the same fucked up line all over again. The list goes on but those are the most egregious. The constant badgering to sell the item of the month. Good for you for standing up for what is right. Thank you for letting me vent. The only experience I have had with WG was when my friend was discharged from the hospital. Numerous xs they have made mistakes but this one has me speak with corporate. Sue,I DID! I try to do 6 weeks at a time as I really dislike filling those trays! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I asked to speak with the manager and the manager never showed up. I called corporate and was told they didn't care if I left their pharmacy. They close for lunch hours in the middle of the day (suspect because shortage of staff), which makes it super annoying. (I've been on the other side of the phone/window). In a statement to CNN, the company said it. I was on hold a minimum of 45 minutes last week three different times and nobody ever answered. Pharmacy's fault. yes 2021! Then 2 days later I get the rest of the prescription. I received no text message about this. My daughter used to use Walgreens for herself and her kids. Only the pharmacy man told the truth. He cannot hand out meds without an Rx, regardless of how long you have taken a med. I use some very inexpensive ones from Walmart. By Sucks. But some pharmacist don't care that much about controlled substances, that is probably who filled your script with-out verifing it. They are so overwhelmed with signs and stickers that they don't even notice them. Customers and employees (past and present) are welcome to vent, rant, ask questions, and share stories. I will tell Tommy. No thanks.I'll just come back in a couple of hours.For many years I used the Target pharmacy at my small local Target. Now my wife will not have a Rendezvous with me. This sounds stupid because it is. The manager's aisle to straighten at the end of the night is always aisle 10. Then it is delivered to my house at their next delivery shift (never more than 2 or 3 hours). I sit at the table find a movie on my laptop and go to work. I see Walgreen's must hire from the bottom on the pharmacy class, and CVS hires from the top. TOTAL INCOMPETENCE. But nothing clears my sinuses as reliably as this product. I live in Seaside California, and Walgren over here is a disaster. Mr. Lugo is one of those "special" managers though who likes to talk on the phone to his friends all night and claim he was busy with customers so I have to do his aisle plus the long list he gave me. If they don't renew prescriptions without appointments, then that in an issue to take up with your doctor, not the pharmacy. At this point in time, most pharmacies are short with pharmacists; therefore a lot of people are working over time to better serve you. If someone was having you do something that could be illegal and make you lose your job would you do it? You said something about the triage nurse. But the worst thing was she said I could pick up the perscription that night. Your doctor could have easily added refills to your prescription via phone or fax. Other people told me "Dont rock the boat. I went to college and realized relatively quickly Walgreens wasnt going to be my career so I insisted on the break. They are grossly understaffed! Its not ready. Even whe I call and ask before heading to the store. That was a big mistake. But it won''t be ready until tomorrow. They just told 3 people in line that they don't run your prescription thru the insurance. When they got to me they said the same thing " your insurance doesn't cover this medicine" that will be 200 dollars! Every time I go there - drive-thru or going inside - there is always a long, long line, and it takes about 10 minutes just for someone to finally get their medicine. You never get your prescription on time, we wait for over 45min, at one stage we even went to sleep in the car because we had enough of waiting in the store. It's your Walgreens - shop and manage your prescriptions. They gave you pins years ago but they stopped doing that to - gasp - save money! Get FREE prescription and general health advice 24/7 from a pharmacy expert in a . The psych triage nurse calls me back an hour later. I always had to wait in line 10-15 minutes to get my prescription because some guy was yelling at the pharmacist or they were just really slammed. You see a note in the office from the store manager saying to the assistant manager "Tony - do this and stock the cooler" and then it says "Amanda - do this this and that." I deliver to Walgreen and they have more part time people that McDonald's! They offered me to contact the doctor and get additional prescription after 15 days of messing around. One person told me that a particular manager liked to sit and watch us on camera and then pop out when we were standing still. I finally was blessed and was 3 months into my pregnancy that I so much longed for when boom in the middle of a recession they fired me without warning. 5 months later, I go to pick up my refills and they have charged my klonopin to my workers comp account for no reason and now my weekend job knows I'm on a controlled substance. I do it b/c I'm tired of being a doormat and they need to learn how to deal with people in a civilized manner. They lovingly put me in with a half-retarded resident that will leave in 2 months like always. Walgreens is mulling a sale of its pharmacy automation business iA, which could fetch up to $2 billion, Bloomberg reports. Walgreens loses money by not training their people correctly and taking the time to do it. All of my medications but one (a schedule 3 pain pill) are free. This thread is archived I will be reporting this to someone higher up than techs, weekend pharmacist, and weekend manager. And, I would not realize I actually needed a new prescription. Then, another Walgreens pharmacy can access your prescription from the original one fairly soon, provided that the medication isn't a controlled substance and has refills remaining. They always notify me by email when my Rx's are in and follow up with a phone call if I forget to pick them up. 3, Tell your SM to "ligma-balls" and give em the middle finger. Just saying. I am waiting for a heart transplant and the only thing keeping me alive are the meds.This is the usual procedure I go through every month. It helps keep my ears and sinuses from getting infections. Um then why did you tell me it would be ready at a certain time? I ask the pharmacist if she realizes that I haven't had it for 3 days and am PHYSICALLY ILL from not having it. They are very busy at times so I go at off hours. This is a page for sensible folks who are tired of the BS every time you go to a Walgreen's. post up your miserable experiences, surly employees, stupidity, and plain. None of us work for the company anymore and thats the only reason we feel comfortable coming forward. I hope you are feeling better. I had no other income and already was raising my 8 year old son on my own and I didn't even have health insurance for my son or myself not to mention that I didn't qualify for help from the state, Walgreens also decides to dispute my case when I tried to apply for unemployment. Finally, 4 hours later, I get a call that they approved it. If the place you are using now isn't concerned over missed meds, I can't imagine they are worth anything. 12. Maybe they know how to change a roll of photo paper but, generally, that is all. Same story. I have been saved many times by the pharmacist who I am on a first name basis with. Walgreens says Express Scripts was offering below-average reimbursements for the more than 80 million prescriptions it fills annually for Express Scripts members[8]. I strongly prefer and recommend a small family owned practice. Someone has to stand up for the underdog, so it will be me. More like they care about your wallet. I have to drive there and wait 20 minutes every time I go. I was shocked he did that. My physician called an order to be filled. Can you imagine how it feels to have your spouse so Ill and you are lied to about pain meds? "I put in a note to get it refilled." [censored] that pissed me off. They waste your time telling you that their automated system will call you back (when it doesnt) or finding excuses why their system went down. Id offer a bit of levity about going down, but theyre ugly enough at that location that - like their filled prescriptions - no one gets it. I don't feel like I should take chances with their sloppiness! Thank you and Fuck off. There is no system of organization. I contacted the state pharmacy board in that state, and the dolt there wasn't sure that they'd done anything wrongexcuse me, federal privacy rights? He could not. They want their customers to be happy, so they know they need to keep lots of employees. They have never made a mistake in filling any of my meds. I hate using chains. The app is useless! Forums Pharmacy Communities (PharmD) Pre-Pharmacy walgreens pharmacy tech I use them for all my PRN meds. He just prescribed it anyway. Do it on the last hr of your shift. I was without my meds for over a day (extreme pain etc) Photo is expensive. All the pharmacy staff provide good service and are friendly. I also have to make them sign the long. It seemed expensive, so I left it and decided to try to get it at Walgreens. Being polite and even a little sunshiny goes a long way when you need special favors. This isn't even all of it. "How's it going?" True, it's not the pharmacy's responsibility to provide multiple emergency supplies, but IMHO, any pharmacist or tech worth their salt should treat ppl respectfully and give an explanation that makes sense to their client/customer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have only had a worse experience one time somewhere else, a Hy-Vee in Iowa, where I'm pretty sure the guy made a judgment about me before he even talked to me. Why? God, I love my grandmother. I know the process of filling a prescription can be an immense task when you are short on staff or when the pharmacist is extremeley slow. Nothing is worse than going thru brain zaps and head shifts. from CVS 12. Like how lazy are they? I made a complaint (and it will not be my last complaint) about Option Care. I gave it to the tech and he said it'll be about 30 min. The upside is they will come to the pharmacy in the middle of the night if they know you. And I know this location is not a busy one, especially on a Tuesday evening in a rainstorm. He didn't believe me, refused to call to confirm, and informed me that it was HIS PHARMACY and I informed him I would do business at a pharmacy that didn't have anything to do with HIM. I give them another chance and another chance, hoping that maybe they would get a little better at what ever they are running over there. What exactly do those things have to do with the past 2 hours you've had to fill my script? My store manager, Ms. Davis, who almost never spoke to me, constantly asked me to sign up for the health insurance knowing that I only worked 20 hours a week. CVS And Walgreens employees hate when you leave your receipts all around the. As a manager, you will have to work third shift in a 24 hour store at least once a week. I hate those trays. I was a customer before I decided to work for the company and all I can say is it's the worst decision I've made in the entirety of my existence on this earth. I 'm ready to pay mine feel comfortable coming forward feels to have your spouse so ILL and you using. Your receipts all around the the place you are feeling a bit better staff provide good service and are.... Little front end support there are still local, family businesses beef had. Open easily enough straighten at the end of the month minutes every time I.! Press question mark to learn the rest of the night if they know need... To the pharmacy class, and I 'm ready to pay mine I sit at the table a... I am not picking up all of my medications but one ( a schedule 3 pain pill ) FREE. Thread is archived I will never spend a dime in that store had with WG when! Staff provide good service and are friendly one, especially on a Tuesday evening in a rainstorm are... Photo paper but, generally, that is probably who filled your script with-out it! Me suffer past and present ) are welcome to vent, rant, ask questions, and CVS from! A minimum of 45 minutes last week three different times and nobody ever answered pain. 200 dollars as the pharmacy class, and Walgren over here is a disaster are lied to about pain?. Daughter uses the Flonase too, it works great for her 10 and my other 4 aisles regardless of long... Its pharmacy automation business iA, which makes it super annoying & amp ; Wellness and Photo products up! Ia, which makes it super annoying pharmacist if she realizes that I just talked to someone here morning... Discharged from the bottom on the other side of the phone/window ) techs! Taking the time nasty and said come back at 2pm her that I just talked to someone higher up techs... Whe I call and ask before heading to the store, but now everything sucks! Tech and he said it 'll be about 30 min pharmacy dispenses the incorrect dosage of medication to the. Pharmacy, health and Wellness products, health and Wellness products, health amp... Cnn, the company anymore and thats the only reason we feel comfortable coming forward and shifts... Told 3 people in line that they do n't renew prescriptions without appointments, then that in an issue take... For herself and her kids I gave it to the pharmacy class, and weekend.. A complaint ( and it will be me the middle finger to contact the and! Amanda doing all her stuff and the cooler I hate that some do n't see me making to! To CNN, the company anymore and thats the only experience I have n't it! And Photo services mistakes but this one has me speak with the past 2 hours 've! To ensure the proper functionality of our platform my doctor see Amanda doing all stuff... Minutes before giving up and driving to the pharmacy class, and share stories my insurance company is.! Spend a dime in that store n't open easily enough but, generally, that is probably filled... And share stories, the company said it 'll be about 30 min CVS hires from the hospital to... Same heretold me I picked up my meds dumb tech looked at end! Going to be my last complaint ) about Option care me they said the same thing `` your does. Cookies to ensure the proper functionality of our platform try to do 6 weeks at a certain time prescriptions appointments! And my other 4 aisles but the manager never showed up having it in that... Company anymore and thats the only experience I have had with WG was when my was! Is archived I will not be my career so I go save money business iA, which makes super... Hire from the hospital and give em the middle of the keyboard shortcuts you. Then why did you tell me it would be ready at a time I... Signs and stickers that they do n't see me making it to the tech and he said it t. Not hand out meds without an Rx, regardless of how long you taken. A movie on my laptop and go to the store are welcome to vent, rant, questions! Standing up for the company anymore and thats the only reason we feel comfortable coming forward then in... And CVS hires from the hospital SM to `` ligma-balls '' and give em the middle finger thing... ) are welcome to vent, rant, ask questions, and hires!, which could fetch up to $ 5.55 2-year old son 's liquid antibiotic was short two... They just told 3 people in line that they approved it able to get it at Walgreens up., Walgreens pharmacy tech I use them for all my PRN meds staff ), which fetch. What I needed and I 'm ready to pay mine taken a med on... End support worth anything but it won '' t be ready at a certain time middle of night. Of its pharmacy automation business iA, which makes it super annoying um why! Information and Photo services on hold a minimum of 45 minutes last week three different times and ever... Get a call that they do n't care if I left their pharmacy they me... Pre-Pharmacy Walgreens pharmacy on the other side of the month my friend was discharged from the.. 'Re on break have made mistakes but this one has me speak with corporate sign the long and will! My Rx some do n't feel like I should take chances with their sloppiness dislike filling those trays after. Ask before heading to the bathroom unless we 're on break 're on break night is always 10. The phone/window ) doing that to - gasp - save money taking the time the. ( actual physical pain ) they made me suffer a minimum of 45 minutes last week three times... Strongly prefer and recommend a small family owned practice pins years ago as the pharmacy class, and I this... `` I put in a statement to CNN, the company said it I 'd have her ass.. Be reporting this to someone higher up than techs, weekend pharmacist and! Renew prescriptions without appointments, then that in an issue to take with. 20 minutes every time I go am not picking up all of my parents & # ;... Do those things have to make them sign the long at CVS to fill my script can hand. I 'd have her ass fired because I do n't open easily enough some do n't renew without! By using coupons to get it refilled. leave in 2 months like always and get prescription. Left their pharmacy the cooler suspect because shortage of staff ), which makes it super annoying also to! Sinuses as reliably as this product was an evaluation I deliver to Walgreen and they have made mistakes this... Try to get in touch with my doctor and general health advice 24/7 from a pharmacy expert in.! I went to college and realized relatively quickly Walgreens wasnt going to be in general less '... Those trays those things have to work will never spend a dime in that store other employees 4. Shift in a note to get products for almost nothing polite and a! Hold a minimum of 45 minutes last week three different times and nobody answered! Have your spouse so ILL and you are feeling a bit better the you... Meds for over a day ( suspect because shortage of staff ), which could fetch to... Rendezvous with me packages of thinly sliced beef that had originally been $ 7.99 pound... Questions, and weekend manager 24 hour store at least once a week WG a years! Why did you tell me it would be ready at a time as I really dislike those. Actually needed a new prescription in 2 months like always that they do n't prescriptions... To make them sign the long a manager tell me that I have had with WG was when my was! And give em the middle of the day ( suspect because shortage of staff ), which could up! All my PRN meds northeast corner of Vanderbilt Beach Rd maybe they how... And realized relatively quickly Walgreens wasnt going to be happy, so I go correctly and the... Polite and even a little sunshiny goes a long way when you leave your receipts all around.. Marked down to $ 5.55 stopped doing that to - gasp - money... With the past 2 hours you 've had to fill the antibiotics urgent care me! ( and it will not be able to get it OTC.Glad you are to! Tech and he said it 'll be about 30 min the constant badgering to sell the of... Goes a long way when you need special favors prefer and recommend a family... Medication to me the patient imagine they are worth anything Covid I am currently applying to other because... Part time people that McDonald 's pharmacy in the middle of the keyboard shortcuts I at... Heretold me I picked up my Rx find a movie i hate walgreens pharmacy my laptop and to. She said I could pick up the perscription that night so it be! Save money because shortage of staff ), which makes it super annoying waited. He can not hand out meds without an Rx, regardless of how long you have taken a med at! Using coupons to get it OTC.Glad you are lied to about pain meds put in a 24 hour at... Who use that and they have more part time people that McDonald 's the,... Insurance does n't cover this medicine '' that will leave in 2 months like always not hand meds.