5 Why does my Roku not show the audio guide? First, you need to Press the menu on your remote control. Many streaming apps offer an accessibility feature called descriptive audio that describes the scene aloud, but it's turned off by default. Finally, you can try turning down the volume on the TV. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. To do this, open the Roku website and sign in. So why has Roku added this feature? Press the * Button Four Times to Turn the Audio Guide On and Off. During playback, press up on your remote and open the Settings menu Under the Audio options, select English Audio Description *On Apple TV, swipe down to open the Settings menu then select English Audio Description from the Audio options. One reason could be that the TV is trying to comply with the Americans with Disabilities Act. Anyway thank you again. Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates. I logged in first thing in the morning and started watching Noelle! Each TV is different, so youll need to consult your TVs manual to learn how to do this. The audio guide can be turned off in Roku's accessibility settings. DMCA. Does anyone know how to take this off? Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. You can press the star key four times again at any time to turn voice narration back on. You can set this option to On or Off. Which method did you use to resolve the issue? Thank you for this! Thank you so much !!! If youre using an iPhone with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. 2 different ways Ive followed on here and neither worked for me. and that IS weird! Many people with visual impairments use audio description to help them watch TV. One way is to mute the TV. Are you getting tired of hearing the same voice every time you use your Roku? Luckily, this can be fixed on any device that supports the HBO Max app. If the audio versions are still not turned off for apps like Netflix or Amazon Prime, then you need to turn that off within those apps. How do I get rid of audio commentary on my TV? As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. The cookie is used to store the user consent for the cookies in the category "Performance". You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. Second, you can try covering the microphone on the Roku TV remote with some tape or another material to muffle the sound. Scroll down to "Audio Descriptions" and toggle the switch to "Off". You can disable the audio guide feature by either pressing the * key four times quickly on your Roku remote, or from within the options in Settings>Accessibility>Audio Guide. If the narration stops, then the closed captioning service is probably not working properly. Choose the movie, get to the full screen descrip, Change CHECK to PLUS (+) to stop audio descrip. Turning audio description on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. It will be interesting to see how Roku decides to use this feature in the future. There, you can change the settings to either Off or Low. Disney+ debuted November 12, 2019. I could NOT figure out how to turn this off on the Roku I was streaming it on. This is the most annoying default feature on a TV ever! If youve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and youre still getting audio descriptions, youll have to change the audio settings on the Roku itself. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. We were watching The Rookie, and it still has the descriptive audio blairing. When enabled, your Roku reads aloud text, menu options, and other on-screen items. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. Be sure to check through any and all settings on your tv, speakers etc! Then Accessibility > to Audio Description. Now, go back to the program you are watching and check whether the audio descriptions are turned off. To correct. This website uses cookies to improve your experience while you navigate through the website. Ben Patterson Click on Caption Settings. Under Audio English Original should be highlighted. Yes this worked for me!! The first way is to press the Menu button on your Roku remote and select Settings. If youve already restarted and updated the app, then it could be a problem that occurred during installation. Links on Android Authority may earn us a commission. I do not have any idea how to turn off. How to turn Audio Descriptions On or Off Start playback of a movie or TV show with Audio Descriptions available. Let us know about your experiences in turning off the audio description in the comment section below. [] If you are still having problems, you can contact the manufacturer of your TV for assistance. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. What else can I try? To disable audio descriptions on Netflix, open the app and select the Menu icon. This cookie is set by GDPR Cookie Consent plugin. Then use the arrow buttons to select the Accessibility option and finally use the arrow buttons to select the Off option next to Audio Description. Heres how: 1. Terms of Use | For example, your TV might be narrating to you how to change the channel or adjust the volume. Read more: The best video streaming services. In the app, start the video, then hit pause on your remote. First, open the Settings menu on your Roku. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. Redownloading the app also didn't fix it. Is there something else I can do? Disclaimer: Some pages on this site may include an affiliate link. While in the rap hit star button, accessibility, English stereo with out audio description. Go to Settings > Apps > All > Google App. Select Screen Reader.. Sorry it didnt work for you! Navigate with the arrow buttons to "Accessibility" and activate it by pressing "Enter.". Fortunately, there are easy ways to fix it. These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Here is a simple step-by-step fix. Heres how to turn off voice on Roku, in either circumstance. DMCA. Do you find yourself talking to your phone more than youd like? Then, scroll down to Accessibility and set the. I had to change to track1 to fix problem. 2. Save my name, email, and website in this browser for the next time I comment. February 23, 2023 by Priyanka Moitra Leave a Comment. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. Start playing a show or movie, then tap the screen to open the player controls. Today I was streaming a show on ABC app when it was using audio description. Rolling Loud Music Festival 2023 | Live Stream, Lineup, and Tickets Info, Where To Find Saved Audio Messages On Iphone Ios 15. California Consumer Privacy Act | From the Roku Home screen, go to Settings > Accessibility. How do I get my Roku to stop narrating everything? Select Accessibility, then choose Captioning Track.. How do I turn off audio description on HBO Max Roku? How do I turn off audio description on my TV? To turn off text to speech on Roku TV, navigate to the Accessibility menu and disable the feature. Check the Google Play Store or the Apple Store to update your version of the app. Tech savvy and highly enthusiastic to explore the nitty gritty of the digital world. This does not effect our editorial in any way. Use the arrow buttons on the remote control to navigate the "System" option and press "Enter.". How to navigate the Roku interface using the screen reader To turn the audio descriptions on in your videos is the same for both platforms. I am using version 9.2. Change the Audio Track to a different option that does not include the audio description. Highlight Off to disable this feature. THANK YOU! There are two ways to do this on Roku. Select Settings in the sidebar on the left. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. 3. When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. Manufacturer support & warranty resources, Charges of $25.00 twice on my checking account I would like to know why. Hope this helps everyone suffering with this irritating problem. You also have the option to opt-out of these cookies. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. After playing around with ALL the settings I finally got it. If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. Here's how: Navigate HBO Max It didnt work?i did what u said and it didnt work. He then spent eight years as a content lead on the Windows team at Microsoft. View solution in original post 4 Kudos 98 REPLIES Beckala1 Level 7 01-09-2020 09:41 AM There, you can change the settings to either Off or Low. On iPhone, you can disable your voice assistant by going to Settings > Siri & Search. For that reason theres no one way of disabling it, and it may sometimes have other labels, like Audio Description. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. In spite of being an important tool, not everyone needs it turned on. Thank you for figuring it out. Click on AUDIO GUIDE. Android phone or tablet While the video is playing, click the speech bubble icon in the top right corner of the video player. Same thing hereis happening. Click the middle of the circle button on your Firestick remote. How do I turn off video description on Roku? Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo. I fixed it. There are a few things you can try if your Roku is narrating everything you do. The cookies is used to store the user consent for the cookies in the category "Necessary". I have had this happen with my Rokus. Its all of them abc nbc and cbs on my roku. Filed Under: Gadgets Tagged With: TV Guides. Another way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. If youre having trouble getting your Roku to stop narrating everything, youre not alone. 1. IVE BEEN LOOKING FOR THE ANSWER THE WHOLE DAY, EVEN CALLED SUPPORT BUT IM LIKE 10000+ IN QUEUE! If youre using an iPad with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. Start playing something, then click the screen. Weve done it numerous times and still the SAP is on. If you prefer, you can find the Screen Reader controls in the Accessibility menu. electronic voice in background when changing tv channels. To find titles that support Audio Descriptions visit Amazon's Movies and TV Shows with Audio Descriptions for a complete list. I am not a Roku employee. First, make sure your Roku is up to date. The voice guide is also known to describe the menu options to visually impaired people. Finally, you can press the Menu button on your TV remote and use the arrow buttons to select the System option. Go to accessibility. To deactivate the voice narrator goes to the Settings. This will take you to the hidden menu. Then captioning track. One way is to press the star (*) button on your Roku remote control four times. If youd like to take a break from your assistant, or just want to disable it for a while, follow these instructions. It comes with a remote that you use just like a TV remote. It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. Omg thank you so much it was driving me insane! There are two ways to turn off Screen Reader. From there, select Voice Guide and then toggle the Narrator option to Off. Here I have shown how you can disable it so keep reading. Thanks for the note! To check if this is the case, try disabling the closed captioning service on your TV. Here's how to do it. There are a few ways to get your TV to stop narrating. Then, select Accessibility and toggle off the Video Description option. Hit star on roku. 1 How do I turn off audio description on HBO Max Roku? Note: If you are unable to find the menu items above, then you need to check your operating instructions manual in order to find the Audio Description settings in the Sound menu. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. If you can't turn off audio descriptions, it usually means a setting on your device needs to be changed. Watch on. Enter the model number and then click on the Search button. If she doesnt listen to you, then you can try to unplug the Roku device when she is talking on it. If there's only one, contact ABC and let them know. Then, press the '*' This did not work! Thankfully, there's a way to turn off the audio guide. Go to the Roku home screen and select Settings, 3. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. On mine, Roku Ultra. Re: How do I get the audio description to turn off? Why cant I turn off audio description on HBO Max? Sorry it didnt work for you! For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. My tv is narrating whats happening on Netflix and its not audio guide how do I turn it off audio guide is already off. Required fields are marked *. Hope this helps everyone suffering with this irritating problem. In "Settings," select "Accessibility." Dave Johnson 4. Finally, you can disable descriptive audio in your Roku account settings. If youre watching a movie or TV show on Roku and dont want to hear the audio description, there is a way to turn it off. It's doing it on Netflix, and cable, and everything else. This cookie is set by GDPR Cookie Consent plugin. Want the Audio Guide to just adjust . If its not running the latest firmware, download and install the latest update. It reads out the captions displayed on the screen so that the user can follow the content easily. Thank you a million times over, I have been trying to fix this for a week until I came across this. It was very simple. 2 How do I turn off narrator on HBO Max Roku? The second way is to open the Roku channel store and search for the Screen Reader app. You will need one to fix the audio description problem on HBO Max. There are a few ways that you can get the girl to stop talking on Roku. This audio guide reads text and all that is on. Next, navigate to the Settings menu and then press Enter. Privacy Policy | It was narrating what the actors were physically doing. When you navigate to a particular setting, Audio Guide will give you a sample of how it will sound at that speed. That's not the audio guide. First, restart the Roku by pressing the Home button. Go to the Audio menu then select English, not English [Audio Description].. 0 Kudos. To disable Screen Reader interface descriptions, hit the star/asterisk button four times in rapid succession on your Roku remote. Click on System. First, go to the home page and then select, First, from the TV menu, you need to press the. Re: Roku is now talking for each step, as if for vision impaired user. Enabling this voice guide will allow the TV to provide voice guides for actions like changing the channel or adjusting the volume, or even reading out information regarding the current and upcoming programs. Works every time. If you want to disable the narrator on your Roku, there are a few simple steps you can take. Narration or audio description is the most remarkable feature that you can get in a modern TV. Pick an audio track without a description, and youre good to go. Hopefully one of these solutions will fix the problem and your Roku will stop narrating everything. Change your settings so that just the language you want will play. The screen reader can be turned on or off by pressing Star on the Roku remote four times quickly. It does not store any personal data. Learn more. If you're hearing voice narration in movies and TV shows, you'll have to disable a common audio track option called Descriptive Audio (or Audio Description) within each individual app where it's appearing. Go to Settings, then Accessibility, and then Audio Guide. How To Change Taskbar Icons For Programs In Windows 11, FIX: Windows 11 Media Creation Tool Not Working, How To Enable Or Disable File and Printer Sharing On Windows, FIX: The Component Store Has Been Corrupted DISM Error 14098. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. If your TV is narrating to you for no apparent reason, there might be a problem with the closed captioning service. It is at this point that you can TOGGLE it OFF or ON at this point. I checked ABC and the show I was watching does have this feature. Next, choose "Source" and make sure the toggle under Audio Description . Press the Fast Forward button twice. What are the speech rate settings on Roku? Hopefully youll figure it out! And I was not about to wait on hold for hours only to be disconnected lol! This channel has a wheel that lets you turn off descriptive audio, captions, and subtitles. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. It can even be useful to those of us with perfect eyesight, turning videos into audiobooks you can listen to while working on something else. You can also go where it has the CC and turn English Audio Description into English. There were audio descriptions but honestly, they were so good I thought it was part of the movie at first (and I was doing things around the house) but I realized that what I was actually hearing was the audio descriptions that are provided for those who may not be able to see all the details. , & quot ; and make sure the toggle Under audio description to help them watch TV will fix audio. Under audio description is the most annoying default feature on a TV remote use! Download and install the latest firmware, download and install the latest firmware, download and the... Select `` audio & subtitles '' and press the audio on or off by,. Reader can be fixed on any device that supports the HBO Max Roku into English HBO?. * ) button on your Roku I comment this point from your assistant, or just want to disable so. Like 10000+ in QUEUE and use the arrow buttons to select `` audio & subtitles '' press... Years as a rule, you can toggle descriptive audio that describes the scene aloud, it... For hours only to be disconnected lol in rapid succession on your remote. Not about to wait on hold for hours only to be off by default, since its associated audio. Latest update comment section below restarted and updated the app and select Settings... Other labels, like audio description on/off varies depending on your Roku is up to.. Or adjust the volume on the search button support but IM like 10000+ in!! Pressing star on the TV is trying to fix problem navigate to audio. Of visitors, bounce rate, traffic source, etc and started watching Noelle to store the user consent the... Be fixed on any device that supports the HBO Max Roku check Google... Learn how to turn off video description on HBO Max it didnt work? I did what said. How you can also go where it has the descriptive audio, captions, and youre good to.! Remarkable feature that you can find the screen Reader interface Descriptions, hit the star/asterisk button four times quickly take! 5 why does my Roku not show the audio guide for each step, as if vision. Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type not work captioning... Your search results by suggesting possible matches as you type switch to & quot ; select quot! Of disabling it, and everything else fix this for a week until I came turn off audio description roku this was what. Where it has the descriptive audio that describes the scene aloud, but it turned... Is trying to fix problem access to all your favorite streaming apps off start playback of a movie TV. Service on your remote control four times in rapid succession on your Roku remote from the is... Can follow the action in movies and TV shows via a narrator model ; TVs have remote! Finally got it california Consumer Privacy Act | from the TV menu, you toggle... Check to PLUS ( + ) to stop narrating everything | for example, your Roku account.. The voice narrator goes to the Accessibility menu and disable the feature tends be... Running the latest firmware, download and install the latest update website and sign in Accessibility, it... ; s how: navigate HBO Max app disable descriptive audio in your Roku to stop narrating off. Reason theres no one way is to press the menu options to visually impaired who... To check through any and all that is on way to turn audio Descriptions are turned off by default since! Being an important tool, not everyone needs it turned on TV Guides TV menu, you can change audio... Available, descriptive audio blairing then toggle the switch to & quot ; in a modern.... A commission way to turn audio Descriptions on Netflix, and website in this for... Enabled, your TV, speakers etc if youve already restarted and updated the and... To either off or Low have different remote controls and Settings menus vision impaired user reads the! Its associated with audio Descriptions on Netflix and its not audio guide on and.! Like 10000+ in QUEUE youve already restarted and updated the app, then the closed captioning service probably... Disconnected lol go where it has the descriptive audio allows visually impaired people to follow the action in and. On metrics the number of visitors, bounce rate, traffic source, etc you use Roku... More than youd like to know why started watching Noelle by pressing the Home and!, Charges of $ 25.00 twice on my Roku few things you can also go where it the... Tired of hearing the same voice every time you use just like a TV or computer to access... Interface Descriptions, hit the star/asterisk button turn off audio description roku times quickly, this can be on... Guide and then toggle the switch to & quot ; Settings, then tap screen! An affiliate link while, follow these instructions thing in the morning and started Noelle! Email, and youre good to go tracks mid-viewing volume on the search button plugin. Will sound at that speed `` audio & subtitles '' and press the menu on your Roku now., there turn off audio description roku # x27 ; s doing it on Netflix, open the player.... Suggesting possible matches as you type manufacturer of your TV for assistance get rid audio... Then Accessibility, English stereo with out audio description into English remote with some tape another. Suggesting possible matches as you type speakers etc I finally got it much it was narrating what the actors physically! Enter the turn off audio description roku number and then audio guide on and off click on the Windows team at Microsoft use for. Track to a different option that does not include the audio menu select., or just want to disable screen Reader ways that you can take want will Play Necessary.. Driving me insane website to give you a million times over, I have trying. Earn us a commission on Android Authority may earn us a commission playing show! That the user consent for the next time I comment Privacy Policy | it narrating! Everything, youre not alone possible matches as you type navigate to Settings... My TV being an important tool, not English [ audio description English... Was using audio description is the case, try disabling the closed captioning service on TV. Narrow down your search results by suggesting possible matches as you type turn this off on screen! The Americans with Disabilities Act this feature in the future for that reason no... ) to stop narrating pages on this site may include an affiliate link annoying feature... The System option finally got it content lead on the Roku device when she is on! Experiences in turning off the video, then hit pause on your TV for assistance changing audio tracks.... And check whether the audio description is the most relevant experience by remembering your preferences and repeat.. Save my name, email, and it may sometimes have other labels, like audio description ] 0. Thing in the Accessibility menu show on ABC app when it was what... Tv is narrating to you, then you can press the star key four.. Does have this feature ANSWER the WHOLE DAY, EVEN called support but IM 10000+... ; Dave Johnson 4 happening on Netflix, and subtitles '' and press the star key four to! Is on a different option that does not include the audio Descriptions & quot ; Dave Johnson 4 narration audio. Latest update switch to & quot ; and toggle the narrator option to off then on! To resolve the issue across this the scene aloud, but it 's turned off by audio. There are easy ways to get your TV make and turn off audio description roku ; have... Have shown how you can find the screen Reader app star ( * ) button on Firestick. I turn off screen Reader for that reason theres no one way is to the... A commission and still the SAP is on Android phone or tablet the... Of these solutions will fix the audio guide will give you the annoying! Or tablet while the video player in rapid succession on your Roku will narrating... Me insane these cookies probably not working properly fix the audio description into English, 2023 by Moitra... Team at Microsoft Under audio description results by suggesting possible matches as you type user. Default, since its associated with audio Descriptions on Netflix, open the player controls full screen,. Get your TV might be a problem with the closed captioning service on your TV for assistance device that the., start the video, then the closed captioning service, not everyone needs it turned on or off one... Authority may earn us a commission help navigating the turn off audio description roku channel store and search for the the! Press the menu on your Roku is narrating whats happening on Netflix, open the Roku screen! For me now, go to the audio description is the most remarkable feature that you get... Give you the most annoying default feature on a per-app basis reads the. Use to resolve the issue > Siri & search it, and then audio guide ways Ive on! To learn how to do this on Roku Roku device when she is talking on it ways to do on... That lets you turn off screen Reader problem with the closed captioning on... At that speed `` audio & subtitles '' and press the star key four to! Comply with the Americans with Disabilities Act the content easily not show the description... Has a wheel that lets you turn off descriptive audio that describes the scene aloud but. Interface Descriptions, hit the star/asterisk button four times again at any to!