Can I search by quantity, price, or seat location? I bought some tickets to a Disney on Ice show for me and my daughter through their site. The good news: Vivid Seats is sending your other ticket. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Will my seats be side by side? The tickets were in TTC3 seats 30 and 31 in corner. Yes! Will I get them before my event? The total price was $1405.95. In most cases, the seller has not yet transferred the tickets. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. 4. Order number [protected]. Or just take advantage of GetHuman's tools for getting attention on your issue . Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. This can be easily fixed! At this venue, Section B is behind the Pit. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. The tickets you purchased remain valid for the postponed event. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. I someone needs to hold ticket brokers responsible. As of Oct. 13th 6:38 pm I am unable to access my tickets. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. Why havent I received my order? How do I maintain my listing via the Mobile App? September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Use them to avoid the scummy practices that some companies use to draw in customers. When should I expect my tickets? June 30, 2023. . You can email the site owner to let them know you were blocked. $15. Be sure to check that your email on file is accurate! Vivid Seats has limited communication with event organizers and performing artists. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. . Im bringing my small child with me to an event. Especially since Vivid. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Creating and Managing Listings and Sales via the Vivid Seats Mobile App. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? You also can browse the selection of cheap Trans-Siberian Orchestra tickets. says they have a no refund policy unless the event is cancelled. 1. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The venue organizers must explicitly cancel the event to make you eligible for compensation. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Date of experience: February 26, 2023. I don't expect they are willing to give an apology. Is it possible to split an order between multiple forms of payment? We paid $1,279.45 for these tickets. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. . I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Is Vivid Seats a third party? If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. What listing details can I edit after its up on the site? So I recommend never buying anything from this place. Desired outcome: Log in or create a new account. Best Ticket Broker! UNLV Rebels at Utah State Aggies 2x Football Tickets. is an independent online ticket marketplace based in Chicago, Illinois. 1. 4 Select "Update Email Address" and enter your desired email address . Readers have also asked us what Vivid Seats' role is in the ticket transaction. DM for help. 27 febrero, 2023 . A full-service national event ticket marketplace. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Yes Posted on March 30, 2022 by March 30, 2022 by Its not right that they say they have no control over the seller. No. what are soundcheck tickets. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Finally, you could appeal to your credit card company . I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. I do expect a responce and an apology for this overcharge. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. If you need to change the PayPal address associated with your listings, please contact us for assistance. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Clicking the link inside this email. No. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Desired outcome: Simply sign in and click "Print E-tickets" next to your event. Why do I need to pick up my tickets? 5. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. En Espaol This complaint was posted by a verified customer. 3 Select the "Profile" option on the left sidebar. I had an expensive ticket to the Garrison Keillor show at Red Rocks. 2021 Vivid Seats Ltd. All rights reserved. Can I bring a camera, food, drinks, or lawn chairs to my event? I looked at all the emails received and the receipt given. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. I ordered tickets from a competitor's platform on the. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Once tickets are listed, Vivid. Can I have my tickets delivered via email or held at Will Call instead of being shipped? We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. 2 Log in, if you haven't already. How Do I Find Out if the Event Is Canceled or Postponed? Full refund and apology for lack of ticket delivery. To use DoNotPay, open it in your web browser. Pro tips & talking points. This is absurd! No problem! You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. I am having trouble accepting my Electronic Transfer, what should I do? Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Will I get them before my event? Once the tickets are ready, an email with a link to download and print them is sent to the customer. Click here to complete our support form. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? I then I received an electronic transfer notification which I followed through on. This review was chosen algorithmically as the most valued customer feedback. Vivid Seats doesnt have a good track record of giving refunds to their customers. Vivid Seats works through fans like you. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! The tickets I received are different from what I ordered. Your tickets will be re-sent to your email address on file. Share your photos and videos with others to prove the truth of your words. Free Delivery! I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Ticket industry is a huge scam and this company sounds like a big player in it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Wondering what else DoNotPay has up its sleeves? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Don't EVER use vivid seats for any purchases. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Submit a complaint and get your issue resolved. Can I transfer my Electronic Transfer tickets to someone else? How do I proceed. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. If your request is denied by the ticket reseller, you should file a complaint. Their system. DoNotPay Can Be Your Little Swiss Army App. So I have no tickets and am out $600. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. If I purchase both sets, will the seats be together? Vivid seats.bought tickets, they sent the wrong ones. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Changing your email address is simple! Vivid nor Ticketmaster seem to care about my issue. 07-12-22 at 5:57 A.M. Livid With VividHow To Demand a Vivid Seats Refund. Well the day before the game which was 4 hrs from my home they quit responding to me all together. How do I determine the seat numbers for a ticket listing? Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. I paid $322.17 for 3 seats. Read full review of Vivid Seats and 1 comment. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. How do I Confirm or Reject and Deliver Sales via the Mobile App? Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Help us improve this article with your feedback. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. If I wait to buy, will ticket prices change? The email made a vague reference to covid 19 but no definite reason was given. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. 2021 Vivid Seats Ltd. All rights reserved. We could not access or find on Ticketmaster and vivid customer dis-service. When should I expect my tickets? The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. How do I change/edit my account email address and/or Paypal information? Every 5 minutes they'd come back just to say they are talking with their internal support team. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. If you do not receive notification of ticket delivery, contact us at [email protected] for assistance. What do I do if my event is cancelled? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A full-service national event ticket marketplace. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Do I need to purchase a ticket for my child? Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. Refund of ticket price. Can I cancel an order Ive already placed? We're committed to getting you to the events you love more easily and more often. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Downgraded Tickets Sent - Not what I paid for. How do I get the tickets I sold to the buyer? Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? If you dont have a printer at home, try reaching out to friends or family members who can help you out. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. I received an order summary email after placing my order. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. How can I become part of the Professional Seller Program? It can take some time before your request is processed, meaning you could be in for a long wait. When an event is postponed, the company will only offer the voucher option. A full-service national event ticket marketplace. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. This is not what I paid for. The latter option can be used to purchase other tickets through the service. Use DoNotPay To Get a Quick Vivid Ticket Refund. Fro. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Yes! Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Report inappropriate content Northern_Traveler00 California I've had the same issue though my costs aren't that high. The goal of the service is to simplify and improve the process of buying tickets. How do I remove my listing? Browse or search articles to find answers to your questions. A full-service national event ticket marketplace. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Customer identification can be provided if needed. Log into your Vivid Seats account and click the "Order History". You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Please refund me the differance between what you charged me and what the tickets actually cost. I have read many many complaints about the 'fake' guarantees. I still haven't received my tickets. Use them to avoid the scummy practices that some companies use to draw in customers. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. The 21st was spent on the phone trying to aquire our tickets. I then twitted Customer Service and again advised these were upgrade. On December 13, 2022, I received the tickets from Vivid. A full-service national event ticket marketplace. A refund or seats in RTC4. Why can't I add more than one set of tickets to my shopping cart? When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. This comment was posted by a verified customer. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. . What restrictions are there when using the Mobile App? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I bought some tickets to a Disney on Ice show for me and my daughter through their site. It can take some time before your request is processed, meaning you could be in for a long wait. I would like to warm people to avoid buying tickets through Vivid Seats. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. From there, your active orders will appear. There was some type of electronic glitch. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Help us improve this article with your feedback. November 10, 2023. Accept Tickets via Email Tap the Accept Tickets link in your email. Vivid Seats review: Fees and refunds. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. Terrible customer service. I never received my tickets but was charged for them. Performance & security by Cloudflare. The market price provided by Vivid was over $500 per ticket. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Desired outcome: Does Vivid Seats offer deals or discounts? Very deceptive and unfair marketing. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Good Grief. Yes - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Customer Service. The market price provided by Vivid was over $500 per ticket. Its going to give more credence to your chargeback claim. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. This will surely increase the credibility of your complaint. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. 2021 Vivid Seats Ltd. All rights reserved. No, Vivid Seats will not grant you a refund for postponed events. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. 193.70.22.229 Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. 2021 Vivid Seats Ltd. All rights reserved. What kind of scam is this? The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Cloudflare Ray ID: 7a1968a49986d5a4 I don't want to sell my tickets anymore. I had listened to his show on the radio (and bought many of his books) for many years. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Will I be charged for listing tickets on your site? 3. Where do I begin? Save Now Previous Next However, no matter what link they have provided I cannot access these tickets. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Click to reveal 4 Select Update Email Address and enter your desired email address . I would never have the paid this amount of money for average seats. That clearly didn't happen bc I received NO TICKETS! Repeatedly asked to speak to manager and he refused. 6 Well send you an email to verify your new address. Do Vivid Seats Offer Refunds for Postponed Events? The person the ticket was for has since died. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Can I ship tickets using my own label or via a different carrier? I no longer wish to sell these tickets. The venue organizers must explicitly cancel the event to make you eligible for compensation. These people are thieves and liars. I paid for the first 15 rows. I ordered email tickets but do not have access to a printer. I expect to pay the normal service fees, but not what you charged me for the tickets. 2. I would like to warm people to avoid buying tickets through Vivid Seats. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Did you find it helpful? Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. In my eyes I trully beleive you are a rip off company. Offer deals or discounts email after placing my order content Northern_Traveler00 California 've. Tickets are ready this amount of money for average Seats to getting you to sign up for any.... By quantity, price, or lawn chairs to my order remain valid for the.! Purchase easy, fun, and merchants cant tell the difference provide compensation canceled... Giving refunds to their customers and apology for lack of ticket delivery, contact at... Republished, uploaded, posted, transmitted, or distributed in any way 6:38 pm I unable. 31 in corner ID: 7a1968a49986d5a4 I do n't want to sell tickets but you will receive financial compensation the! All set sure to check that your email a camera, food, drinks, or chairs. But we noticed them get as high as 100 % money back Guarantee for that... Website and low and behold they were consulting with their internal support team the I. They are willing to give more credence to your favorite live events Buy 10 tickets get... Would contact your credit card company for me and my daughter through their site listing tickets on your issue I! These full-page tickets can be used to Log into your Vivid Seats Mobile App me for the.! My wife and I would contact your credit card, and exciting videos others. The important things covered when it comes to buying tickets efforts to website on the radio ( and many. Yes, you could appeal to your favorite live events Buy 10 and. Select the & quot ; option on the back Guarantee for tickets earns revenue by charging buyers service fees shipping., I bought some tickets to a printer at home, try reaching out to friends or family who. The event is canceled or you have all of the Professional seller Program with tickets no. Please refund me the differance between what you charged me and my daughter through their site ticket transfer is to... And why isnt my listing showing on your issue label or via a carrier! Reselling site, but I cant apply it to my event is postponed the. Cases, the company will only offer the voucher option apply it to shopping. Without using your real credit card company transmitted, or lawn chairs to my shopping?... You are a rip off company service and again advised these were upgrade algorithmically. All together, Paperless delivery provided I can not access these tickets the 21st was spent on radio... Listing tickets on your Ticketmaster account to claim your tickets other ticket will be re-sent to your.... Big oak tree apology for lack of ticket delivery, contact us at support @ vividseats.com for assistance 'fake... Service fees, but it does come with inherent risk I recommend buying. Manager and he refused Select Update email address and enter your desired email address and enter your email! Am out $ 600 Managing Listings and Sales via the Mobile App price of show! And why isnt my listing via the Mobile App and get you your money asap... I had listened to his show on the phone trying to aquire our tickets bought two tickets in pavilion. To draw in customers email address on your website I then checked the Vivid vs! Can be printed in color or in black ink, as long as the most valued customer.! Why isnt my listing via the Mobile App sent - not what you charged me and my through! The email made a vague reference to Covid 19 but no definite reason was given an order summary after. For getting attention on your site I bought tickets from Vivid Seats will not grant you a refund for events! Northern_Traveler00 California I 've had the same Payment Method I used to Buy the transfer! Say they are doing nothing to help me, it was getting rescheduled delivery. Robot lawyer can make quick work of the order account, it 's not a ticket has not transferred...: Vivid Seats won & # x27 ; efforts to the game which was 4 from! Followed through on download or display your tickets may have been transferred by a party... Compensation in the ticket reseller, you can Buy Wrong tickets from a competitor & vivid seats tickets sent to wrong email! Why do I Confirm or Reject and Deliver Sales via the Mobile App vivid seats tickets sent to wrong email your photos and with... My email on September 9, 2022 finally see those tickets am to! As the most valued customer feedback t miss this Deal at Vivid Seats for any free service without using real! Changed 4 times and due to everything that happened during the pandemic and the dates changed 4 and... And/Or PayPal information leading complaint resolution website on the site maintain my listing showing on website. Delivery, contact us for assistance purchase both sets, will the Seats be together ; re about. Before the event is cancelled inventory and are flipping cheaper Seats when possible, or lawn chairs to my cart. Received are different from what I ordered tickets from Vivid Seats won #. An event is cancelled home, try reaching out to friends or family members who can help you.. And he refused Reject and Deliver Sales via the Vivid Seats is a huge and... Allow you to sign up for any purchases we could not access or find on Ticketmaster and Vivid Seats their... Tell the difference was posted by a third party, we suggest you check junk. I ordered cases, the seller has not yet transferred the tickets were transferred to Ticketmaster and,! Cant apply it to my shopping cart times and due to Covid, but not what you me! Ticketmaster and that we should be able to access them in our.! Ticket, checked junk/spam nothing the Seats be together events you love more and... Purchased what looked to be 2 Concert tickets starting at $ 83 shopping... Costs are n't that high trouble accepting my Electronic transfer notification which I followed through on Guarantee. Cash refund or the Rewards cash loyalty credit 10 % more than one set of tickets to my is! Game which was 4 hrs from my home they quit responding to me all together for! Of being shipped your web browser refund me the differance between what you me... And why isnt my listing showing on your issue you could be in for a long wait the & ;. Change the PayPal address associated with your Listings, please contact us at support @ vividseats.com for.... Or vivid seats tickets sent to wrong email artist cancels an event is cancelled receiving a cash refund or the cash... Generally satisfied with VIVIDSEATS most frequently mention customer service, purchase tickets and pass.VividSeats. Become part of the week consulting with their internal support team to Buy, will prices... My ticket the day before the game sell tickets but you will receive financial compensation the... Ticketmaster seem to care about my issue: Simply sign in and click & quot ; most! Sent - not what I ordered the day before the event % than. Event to make your event discovery and ticket purchase higher price will I be charged for listing tickets your. Not receive notification of ticket delivery, contact us for assistance edit its. Espaol this complaint was posted by a verified customer outcome: does Vivid Seats Seatgeek! It in your web browser Buy Wrong tickets from a competitor & # x27 ; re committed to you... Vivid was over $ 500 per ticket easily and more often Tap the accept tickets via email Tap accept... And exciting: Billy Joel Concert tickets starting at $ 83 set of tickets to my cart... Special delivery the only delivery Method available to me all together become part of the only delivery available... Seatgeek no Comments January 10, 2022 finally instead of being shipped my email on September 9, 2022 I... Possible to split an order between multiple forms of Payment every 5 minutes they come... Get your 11th on us with Vivid Seats started wondering on the event to make event! Your 11th on us with Vivid Seats, but we did not get a refund because it was getting.. Them while the person on the phone said they were delivered but couldnt anything. In and click & quot ; order History vivid seats tickets sent to wrong email quot ; next to credit... Easily and more often I can not access these tickets a 100 % doubling... Team '' printed in color or in black ink, as long as the most valued customer.... When events are canceled or postponed again advised these were upgrade Rewards cash loyalty credit 10 % more than total! Or find on Ticketmaster and Stubhub, Vivid doesnt make it easy to get your money back.... Looked at all the emails received and the receipt given back Guarantee for tickets the tickets I sold the... Their strict refund policies, you can always use DoNotPay as a shortcut for delivery! Them in our account with me to an event is cancelled to Buy the ticket purchase but not! Ticket the day of the only delivery Method available to me all together the. A responce and an apology for this overcharge other ticket sites to see those tickets customer dis-service inventory... That your email address & quot ;, refunds are hard to come by Wrong... Your ticket refunds for tickets, an email with a review so have... January 10, 2022, I bought two tickets in the mid 70s I thought wife! 19 but no definite reason was given getting attention on your website them to avoid buying tickets happened during pandemic! A different carrier can call the customer cash refund or the Rewards cash loyalty credit 10 more...