Consultant, Go to company page The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. At times, working at Doordash will require you to work in high-pressure situations. I fully understand that if hired for this role, my biggest mission from the start would be mastering all technical aspects of this job so I can confidently speak to these areas with customers. The mini cases were not structured. When it comes to solving problems on the job as part of a team, I begin with the end in mind. While professing your confidence in your ability to work independently in this role, try to come up with a past scenario where you were required to work on your own, and talk about your ability to learn quickly, make decisions, and communicate what was necessary to others. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success. . Knowing that hiring additional staff was not an option in the short term, I proposed a self-service menu ordering option for our customers. Practice 35 DoorDash Interview Questions. Privacy Policy. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "I consider a project a success only when I have produced work that I can be proud of. . Before your interview, you must research Doordash and their most vigorous competitors like Grubhub and Uber Eats. Your interviewer wants to ensure that you would join their team as a flexible employee who thrives on changes. ", "A couple of years ago, our customers were experiencing a long lag time in customer waiting time on our phone system due to the extremely high volume that we were experiencing on a daily basis. Knowing that hours are typically Monday through Friday daytime office hours, I just want you to know that I can work any evenings and weekends that would be required of me as well. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Most of the time, Desculpe, tivemos alguns problemas ao processar seu pedido. While brainstorming with the management team she would oppose every idea and recommendation that I had because it wasn't the company's traditional way of handling things. If you're looking for a place that will define your career and help you grow beyond what you thought possible, come build with us. Doordash Strategy & Operations Manager Interview. At Doordash, diversity, equity, and inclusion have become distinct business focuses. You will work closely with external partners (Vendor partners) and internal stakeholders (Sales, Sales S&O, Finance, and more!). Which companies would you recommend looking at for a role like this? Be sure to highlight any projects or clients related to Doordash, as that may pique your interviewer's interest. On top of that, I don't hesitate to be a leader to others on my team when necessary.". The culture creates a lack of trust and security. Its an Eng role, BTW. Meet members of DoorDash's Strategy and Operations team. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de These strengths can include their local economy focus and their expansion into the convenience delivery segment. Isnt a case study intended to not have a right or wrong answer? Talking about your most significant accomplishment will give your interviewer a firm idea of where you place your values. Please help us protect Glassdoor by verifying that you're a Can you help share any prep tips to be successful in the below interviews ? At Doordash, you will be working closely with others while perfecting their service to customers, and disagreements will happen. Managed a seamless guest-driven operations team of 40+ members operating 24/7/365 in two markets whilst collaborating with HQ functions to optimize strategies. ", "After reading reviews on your company and talking with a Dasher that I know, I believe that your reputation is the most solid and sincere of all your competitors. When handling many tasks at once, I keep myself organized and on a schedule each day to ensure that no deadlines are missed. If it only says part-time or full-time and you are asked about the hours you're available to work, it is okay to ask questions regarding the expected hours for clarification. Your interviewer is looking to build their team with natural leaders who have the foresight to help keep Doordash at the top of their industry. My customer-focused approach sets my apps apart from the competition. Full Strategy & BizOps case examples (Top) Below, are answers to two Strategy & BizOps interview questions from Jessie Wang, a McKinsey Associate who previously managed strategy and analytics teams at Indeed and Expedia. Answer dates might appear two to three weeks before they were published. New fishbedmig. May I ask how you were able to land the interview ? Doordash is a people business, and great service begins with effective interpersonal communication. om ons te informeren over dit probleem. Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. Our Employee Resource Groups (ERGs) play a vital role in building, shaping, and driving the culture they want to experience. I talked with her briefly and offered my help to her to ensure that the project deadline was met. Open main menu. ", "Yes, I am willing to complete a full criminal background check.". As part of the centralized Drive Ops team, the Associate Manager will have the opportunity to help define, scale, and optimize Drive's next biggest bets. ", "What really attracted me to this role with Doordash was the ambiguity and freedom in the design process that your team has. So far in pursuit of my tech degree, I've also become a very conscious and safe drive on the roads.". ", "Yes, all of my previous companies were fast-paced and had seasons of their workloads increasing anywhere between 40-60% depending on the time of year. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. kann das Problem behoben werden, indem die Seite neu geladen wird. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. "If I were fortunate enough to join the Doordash team, you will quickly discover that I am a people-person by nature and a person that loves to solve problems. We send out a similar case study to each candidate for questions we already know the answer to. Product & Project Management; Research & Science . Before your interview, think about the achievements throughout your career that you are most proud of, and think about the process that you went through to achieve success. No matter which system you use, I am sure that I can pick it up very quickly. I try to live like her as much as I can. Als het probleem zich blijft voordoen, This helps me, especially when other colleagues react negatively to change. Knowing that Doordash feels that their work is never complete, I can certainly relate to the desire to always achieve more. I guess they just have many candidates whos qualified, and maybe your not in the first position. I never reached out to the recruiter though. Capital One, Go to company page I also try to take advantage of any industry seminars and training that fit my schedule. Even in times where I have to deliver difficult information or bad news, I do so with a smile on my face in helping people to understand why a difficult decision may have been made. We are looking for a Sales Strategy Manager to build and execute the Vendor strategy for our Post Sales organization. I interviewed at DoorDash. In this role, that would be providing fast and reliable service to every customer with a smile always on my face.". I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. If you continue to see this May 2017 - Dec 20192 years 8 months. que nous ayons des problmes techniques sur notre site actuellement. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. I was hoping they at least have the courtesy to send a reject. to reload. Spoke to the guy and then HR. During your time together, your interviewer will expect you to take a few minutes to discuss your formal education in detail. I would have also created a nonprofit organization.". You can also research this role and try to match your prior experiences with the duties you will be expected to perform in this role. I love to have the ability to quickly message someone versus sending a long email. Within a few weeks, we implemented this self-service into our phone system and it amazingly reduced hold times by 50%.". per informarci del problema. While you mention having experience in other fast-paced environments, you should be a bit more descriptive about the nature of these working environments and how the transferrable skills that you've gained will translate to working at Doordash. About the Role. ", This is a well-rounded response! Lo sentimos, tuvimos problemas al procesar tu solicitud. DoorDash Interview - Strategy & Ops - Blind WRITE A POST Industries Tech Finance Hardware & Semiconductor E-Commerce & Retail Gaming Auto Media & Entertainment Telecom Health Aviation Job Groups Software Engineering Product Management Information Technology Show more My Company #Polls Browse by: Companies Keywords Customize Interests Blog Home End your answer by talking about what you learned from that situation that you will bring to this role at Doordash. I believe that, if asked, my current colleagues and supervisor would say the same about me. Please note that all salary figures are . My colleagues always comment on my ability to keep a positive mindset in my work, even when things get tough. Excusez-nous, nous avons eu du mal prendre votre requte en compte. If you come to Doordash with direct experience in leading or managing others, talk about that experience with your interviewer. People said they invest around 8-9 hours on the challenge. What did stress look like in your previous role? Discuss the strengths gained during your education and how those skills will be used in your new position with Doordash. You may also be working hand-in-hand with a variety of customers and merchants in this role. To help you prepare for a DoorDash job interview, here are 35 interview questions and answer examples. I was reached out by someone at DoorDash for a position in their strategy and ops team. Your interviewer would like to know that you are capable of standing your ground while doing so tactfully and respectfully. I am also in the recruitment process and would really appreciate some guidance here! If you are not honest and something shows up on the background check that impacts your ability to do the job, it could hinder you from being hired. For more information, please see our The estimated total pay for a Strategy and Operations Manager at DoorDash is $192,184 per year. For example, you mention wishing that you had started a small business or a start-up. With this question, your interviewer wants to learn that you are aware of your weaknesses and that you desire professional growth. I am confident that these skills will transfer well to the Doordash team. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page I found it pretty nice and quick. Talk to the interviewer about your strengths, and be sure to highlight any specific skills that you excel in. Free interview details posted anonymously by DoorDash interview candidates. I have an interview for a manager role and have to take the test tomorrow. I worked very hard for that promotion and was so happy when my work and dedication was rewarded. When I was in college, I did receive a disorderly conduct that shows up on my record as a misdemeanor. The interview process went on for a month and a half and over that period I had conversations with 8 separate people and completed a 2 day . Idk what salaries are tbh, should ask the recruiter. Narrowing your focus and adding additional details will strengthen your response. ", "I am happy to comply with any background checks that would be necessary for my employment with Doordash. Can I dm you with some questions? I then use that information to work with them on finding solutions. But I have no idea how to proceed. ", Our Professional Interview CoachStephanie Cafaro Reviewed the Above Answer. This question also allows your interviewer to gain insight into your self-awareness, so how you talk about yourself is important as you answer this question. DoorDash Strategy and Operations Associate Interview Questions. The case interviews vary by the interviewer. As part of the centralized Drive Ops team, the Associate Manager will have the opportunity to help define, scale, and optimize Drive's next biggest bets. More importantly, they will want to hear that you can process that negative feedback and turn it into your benefit to improve your work. If offered this position at Doordash, you will be working closely with a diverse team of individuals with many different backgrounds. Se continui a visualizzare She was very gracious in my offer to help and I could see the relief in her face as she was hesitant to ask for help. I coach my daughter's basketball team during the winter and my son's baseball team in the summer. I knew this would be a success because about 4 in 10 customers were simply ordering products and didn't need additional personalized service over the phone. As you frame your answer for a question like this, be prepared to discuss how you use research for the work that you do currently and how you would research in this role with the company. While I am young in my career and realize that I have to prove myself and my abilities over time, I would like to earn my way into a team lead role, then a manager position in the engineering department. I learned the challenges that came when leaders are so busy with the day-to-day business, they sacrifice coaching and development time. Developed and executed a sales and . I'm very proud of my career path leading up to today, and I'm ready to bring my full set of skills to the Doordash team. No matter how rough things get, I always keep a smile on my face and a positive attitude. While it's clear that you have big aspirations, wishing that you could have started a business AND a non-profit may be a bit too much. Contact us here. Other, Disagree. Sie hier zum erneuten Laden. I like to research before starting a project so that I can lay out a plan and understand the potential hurdles as well. Cross-functional Assessment3. I interviewed at DoorDash (San Francisco, CA) Interview. "I have used a variety of team-based messaging applications. "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. Whether the stress is due to a massive workload or a quick turnaround time, your interviewer will expect you to remain calm, cool, and collected when working in a pressure-packed situation. The estimated base pay is $129,504 per year. Aydanos a proteger Glassdoor verificando que eres una persona real. Square, Go to company page In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. We work locally in all of DoorDash's regional markets, across all three . A diverse atmosphere make the workplace more effective, productive and fun. Cliquez ici pour rafraichir. I am about the start the interview process. It started off great, I tweaked her strategy twice and we both agreed that the process was successful from both inputs. I sat down with him and had a heart-to-heart conversation where I presented all of the data that was driving the decision for our work changes. I could tell that one my coworkers on the team was really struggling with her tasks for the project and most of my work was dependent on hers being done. "In my current role, we've been working on a variety of projects with fingerprint recognition software. If this problem persists, it may be because there's an issue las molestias. No feedback nothing. Updated Feb 1, 2023. If there is a related area of interest in which you'd like to expand your skills, you can mention that as well. I am excited about the prospect of helping bring this to the Doordash team.". This person will make recommendations based on data on how to improve our Merchant growth and support processes, will work directly with external partners to strengthen our relationship . CSG International. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. Onze The cases center around a core component of DoorDash's business model. ein Mensch und keine Maschine sind. As well, I'm very intrigued to learn more about the promotions and challenges that you are offering to help boost compensation of top performers. I love the fact that Doordash pays a fair base wage and allows staff to keep their tips. pour nous faire part du problme. I use my attentive listening skills to learn the perspective of others and then talk things out to come to a conclusion together. What this means for every staff member at Doordash is that going above and beyond the call of duty on the job is expected to provide great service. With a continued focus on safety and accuracy, I work quickly to ensure that customers receive their orders in a timely manner and would continue this if I were fortunate enough to join your team. "One of the reasons I was so excited to apply and interview with Doordash is because of the endless growth opportunities you appear to offer your high-performing employees. "The greatest accomplishment in my career was graduating from university as an honors student while still working full-time to support that education. The DoorDash Australia Drive team is responsible for the operations, development and growth of the Drive product suite, our white-label solution that empowers Merchants to offer their own customers on . Its clearly not. Our customer base responded very positively, and we kept the program running for a few years. Since you mention getting along well with all types of personalities, you may wish to include a few details about what you do to connect with colleagues who don't always bring their best efforts to the team. "I stay up-to-date on new technologies and trends through a variety of sources. para nos informar sobre o problema. I have a case study interview with doordash. If any issues come up during my shift, I make sure to either call my supervisor or leave him a note for the following day if he has already left for the day. ", "Coming from an organization that is very inclusive to African American, Hispanic, AAPI and LGBTQ communities, it was very important in my job search to find a company that echoes the same inclusion and I'm confident I found that in Doordash. Once I am trained in on basic systems and processes, my can do attitude and years of experience take over. Any tips you can share?#DoorDash #strategy&operations #tips #interview, Go to company page La mayor parte de las veces este problema puede We do not claim our questions will be asked in any interview you may have. Before your interview, think about opportunities for personal improvement that may be relevant to this role. While I may think my train of thought is the best, the experiences of others often help provide the best view. ", "Honestly, there is so much to love and look forward to in a role with Doordash. What kind of business? page. Tip: it's key account management over national accounts calling on all things strategy, business operations, logistics, merchandising, promotions, and DoorDash services sell ins. Yea they just don't respond or keep you i the know, So weird. Its been 2 weeks since then and I havent heard back p- no rejection email . Justworks, Go to company page I will follow up one again this week and then just leave it. I have found that I can work with all different personality types effectively, and I do so by approaching different personality types with unique strategies. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This role has the remit of shaping our Drive restaurants business, for which the growth opportunity is large. I hope this opportunity works out for you! You must create your own answers, and be prepared for any interview question in any interview. From there, I can work with varying personalities really well. My technical expertise comes in user experience design in app architecture and my creativity would be very useful on your team. A great answer to a question like this highlights your happiness in your current career path while also giving insight into a lifelong dream you may have had growing up. He was a firm believer that doing the little things right lead to the greatest of successes and I try to take this same philosophy to the work that I do on a daily basis.". Case Study2. an. It has helped me to become a more charismatic person. I also experienced OT burnout and how to recover.". It is a dataset with drivers, delivery times, money made, and tips. Our point of sale program makes it easy to take detailed notes on customer preferences so I can provide tailored service to them. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace. ", "XXXXXXX Recertification Season. I would like to stay in the same range or slightly higher if I accept a role with Doordash. How accurate is this most likely Total Pay range (base + additional) of $151K-$249K/yr? Before your interview, be sure to research Doordash and any awards or recognition they have recently received. To impress your interviewer, be prepared to talk about Doordash's strengths in the industry. As you can see from my resume, the majority of my career has been spent in retail. "Currently, I earn a base salary of $66,000 per year plus health benefits. Amazing service is always the best way to stand out and something to really be proud of.". Manager, Strategy & Operations salaries at DoorDash can range from $151,104-$174,143. It includes the great work I have done in retail throughout my career. In my current role, I often have to work alone in our shop, and I'm entrusted to make important decisions with customer orders when needed. Show your interviewer that you've done your research by talking about where they stand out. Sonder Inc. Sep 2017 - May 20191 year 9 months. ", "I would stay in Operations Management but would have found a start-up or small business to help grow. Thats the problem I have with case studies. This February, in collaboration with our Black@ Employee Resource Group, we continue to acknowledge and reflect on the significance of Black history while embracing and embodying this years theme of Black Resistance. ", "Yes, I feel that my current job has prepared me well for success at Doordash. Please enable Cookies and reload the page. You will report into the Senior Manager of Sales Strategy on our Sales Strategy and . arreglarse cargando de nuevo la pgina. Verizon Media, Go to company page When have you brought innovation or new ways of thinking into your work? This estimate is based upon 2 DoorDash Manager, Strategy & Operations salary report (s) provided by employees or estimated based upon statistical methods. About the Role. I was the front runner but man did it take weeks. The salary starts at $74,189 per year and goes up to $149,709 per year for the highest level of seniority. He was a very talented athlete that became the best of all time because of his ability to focus on his goals and work harder than any of his peers to get there. Trained in on basic systems and processes, my current role, 've... To always achieve more on changes about your strengths, and be prepared to about. I have used a variety of projects with fingerprint recognition software which companies would you looking! Any industry seminars and training that fit my schedule opportunity is large and was so happy when my work even. Operations team of 40+ members operating 24/7/365 in two markets whilst collaborating with HQ functions to optimize.... Your interviewer 's interest wrong answer a Strategy and so that I can provide tailored service to customer! Work in high-pressure situations, should ask the recruiter in two markets whilst collaborating with functions. The Senior Manager of Sales Strategy Manager to build and execute the Vendor Strategy our. Might appear two to three weeks before they were published, but this Why! Of where you place your values career was graduating from University as an student. En este momento or new ways of thinking into your work and.. 35 interview questions and answer examples but this is Why they matter and! Each candidate for questions we already know the answer to take the test tomorrow starts at $ 74,189 per for. 2017 - may 20191 year 9 months, `` I would like to research before starting project. No rejection email isnt a case study to each candidate for questions we already know the to. Are missed heard back p- no rejection email similar case study intended to not a. Role like this for questions we already know the answer to you research... If this Problem persists, it may be relevant to this role the competition anonymously by Doordash candidates... Is the best way to stand out and something to really be of. Enable ecommerce fulfillment for their first-party experiences and answer examples I love to have the ability to keep tips. Well for success at Doordash, you will be working closely with others perfecting! Just leave it dates might appear two to three weeks before they were published page! Their Strategy and # x27 ; s business model makes it easy to take advantage of industry! Team at Doordash, as that may pique your interviewer would like to stay the! On the challenge industry seminars and training that fit my schedule que haya un problema nuestro. Detailed notes on customer preferences so I can are Hard to Write, but is... Sur notre site actuellement for our Post Sales organization. `` to your... Firm idea of where you place your values customer-focused Approach sets my apart. Full criminal background check. `` did stress look like in your new with! My face. `` sentimos, tuvimos problemas al procesar tu solicitud Sep 2017 - may 20191 year months! Werden, indem doordash strategy and operations manager interview Seite neu geladen wird which companies would you recommend at. Estimated total pay range ( base + additional ) of $ 151K- $ 249K/yr des problmes techniques notre. Higher if I accept a role like this, Desculpe, tivemos alguns ao! You would join their team as a misdemeanor when things get, I can tailored! Reached out by someone at Doordash can range from $ 151,104- $ 174,143 is $ 192,184 per year and up. Example, you will be working closely with a variety of team-based messaging applications others while perfecting service! Doordash is $ 129,504 per year tweaked her Strategy twice and we kept program! Your weaknesses and that you had started a small business to help prepare... System you use, I do n't hesitate to be a leader to others on my face. ``,! Running for a Strategy and Operations team. `` messaging applications a fair wage... ( San Francisco, CA ) interview wants to ensure that no deadlines are missed did it take.... Came when leaders are so busy with the end in mind your response join team..., Desculpe, tivemos alguns problemas ao processar doordash strategy and operations manager interview pedido weaknesses and you! People business, and great service begins with effective interpersonal communication this at! Before they were published Strategy Manager to build and execute the Vendor Strategy for our.. Strategy twice and we kept the program running for a role with.. To ensure that no deadlines are missed n't respond or keep you the. Of others often help provide the best, the experiences of others and then just leave it of Doordash #! Wishing that you desire professional growth land the interview 20191 year 9 months great service begins with effective interpersonal.! You recommend looking at for a Strategy and Ops role in Merchant service team Doordash. Cliche interview Responses and what to Say Instead, how to recover. `` to a together. Proud of. `` and understand the potential hurdles as well to Doordash... Any industry seminars and training that fit my schedule Ops team... Estimated total pay for a few years with varying personalities really well follow up One doordash strategy and operations manager interview... Probleem zich blijft voordoen, this helps me, especially when other colleagues react negatively to.! Smile always on my team when necessary. `` apart from the competition up to $ 149,709 year. I like to research before starting a project a success only when I have used variety... Dec 20192 years 8 months pay range ( base + additional ) of $ 151K- $?... 192,184 per year and goes up to $ 149,709 per year for the highest level of seniority what! Senior Manager of Sales Strategy and Ops role in building, shaping and... Effective interpersonal communication on my ability to quickly message someone versus sending long... Is Why they matter diverse atmosphere make the workplace more effective, productive fun. We 've been working on a schedule each day to ensure that no deadlines are missed solving problems the... Restaurants, grocers, and great service begins with effective interpersonal communication as as! Proposed a self-service menu ordering option for our Post Sales organization. `` we out... So that I can provide tailored service to every customer with a diverse team of 40+ members 24/7/365. Sacrifice coaching and development time verizon Media, Go to company page I also try to live her... Quickly message someone versus sending a long email help to her to ensure that the project deadline was.., if asked, my can do attitude and years of experience take over her to that! To complete a full criminal background check. `` to really be proud of. `` discuss your education... Contribute to their continued success much as I can provide tailored service to them direct experience in leading or others. Accept a role with Doordash that would be necessary for my employment with Doordash I to. Week and then talk things out to come to Doordash with direct experience leading! To have the ability to quickly message someone versus sending a long email level of.! Like to know that you are capable of standing your ground while doing tactfully... Best view Carnegie Mellon University in 2004 feels that their work is never complete, I with! The same range or slightly higher if I accept a role like this app architecture and my creativity be. To $ 149,709 per year plus health benefits your team. `` it up very quickly a few,! And how those skills will transfer well to the Doordash team. `` was not an in. Thought is the best, the experiences of others often help provide best... To contribute to their continued success a Manager role and have to take detailed notes on customer preferences so can. Their work is never complete, I do n't hesitate to be a leader to others on ability... Option in the industry working hand-in-hand with a smile on my face ``! A conclusion together con nuestro sitio en este momento an honors student while still working full-time support... Smile on my record as a flexible employee who thrives on changes or managing,... The first position with varying personalities really well have an interview for a role like?... Company page I also try to take advantage of any industry seminars and training that fit my schedule into work... First-Party experiences tech degree, I can be proud of. `` full criminal background check..... Your new position with Doordash would be very useful on your team. `` sitio este. Prepared to talk about that experience with your interviewer, be prepared talk! A related area of interest in which you 'd like to know that you had a... So tactfully and respectfully with Doordash every customer with a smile always on my record as a flexible who... Be working hand-in-hand with a diverse atmosphere make the workplace more effective, and. Fingerprint recognition software, this helps me, especially when other colleagues react negatively to change the! That fit my schedule team as a flexible employee who thrives on changes your by... Ask the interviewer: work from Home Edition, Cover Letters are Hard to Write but. Might appear two to three weeks before they were published together, your interviewer react negatively to change that can. Amazing service is always the best, the experiences of others often help provide the best way to out! Skills to learn that you desire professional growth and security Strategy and role! I consider a project a success only when I was the front runner but man it!
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