An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Extended foster care (age 18+) Emergency support. If your complaint involves alleged criminal misconduct and the local agencies do not act upon it, you may write to the Attorney General's Office. Who should I contact? Box 944243, Mail Station 9-17-37 Sacramento, CA 94244-2430 Letters with the above information should be mailed to the CDSS at the physical address or e-mail address shown above. The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164. WebOmbudsman services are confidential and free of charge. Do you need a smartphone or tablet? The court may award court costs and reasonable attorney fees when it determines that violations of the Brown Act have occurred. Our office does maintain criminal history summary records. (See Government Code sections 6258-6259.) If the situation is an emergency, please call 911. Participants will be empowered to make parenting decisions that uphold the rights and promote the positive development and well-being of youth in care. It outlines the personal rights and protections for individuals who are in outofhome care. Contact the social workers supervisor and the program manager. Who should I contact? If you cannot afford a private attorney, you may consider contacting your local legal aid office. Do you believe that additional resources are needed? You may wish to consult with a private attorney to determine any civil remedies that may be available to you. In addition, private citizens or the district attorney may bring a civil suit to enforce provisions of the Brown Act or to repeal actions taken in violation of the Act. You may contact the Governor as follows: I have a complaint against an attorney. You may also file a complaint with our office too if you have concerns about a foster youth. You may contact this agency as follows: The state agency with authority to investigate complaints of discrimination in the areas of public accommodation, employment, housing, and hate violence is the Department of Fair Employment and Housing. WebRetired Judge, Superior Court of California, Santa Clara County 16 Janay Eustace Deputy Director, California Youth Connection; Former Foster Youth 17 Larry Fluharty Ombudsman, Foster Care 18 Bob Friend Director, National Institute for Permanent Family Connectedness 19 Leticia Galyean Chief Executive Officer, Seneca Family of Agencies 20 The Attorney General's Office is unable to assist you, because we are required by law to provide legal representation to state agencies in disputes rising out of their actions. Statewide. Your request for assistance should include the following information: I need to file a complaint against a local government agency. Certificates of completion will be emailed within 7-10 business days after the training. You may contact the Commission as follows: You may obtain court forms by visiting the Judicial Council of California / Administrative Office of the Courts website at: For information and assistance, please contact your county Small Claims Court Advisor at. How do I obtain corporate records for business entities, such as corporations? Victim Witness The purpose of the training is to inform participants about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard (RPPS). Writing it down can help. In addition, individuals who experience discrimination or other violations of law can often file a lawsuit in court. This agency also handles complaints from employees who are retaliated against by their employer because they refuse to participate in an activity that would result in a violation of a state or federal statute, or noncompliance with a state or federal rule or regulation. The Commission on Judicial Performance is the independent state agency responsible for investigating complaints of judicial misconduct and judicial incapacity and for disciplining judges. Are you a current or former foster youth or KinGap youth? I want to file a complaint about the Social Security Administration. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. You may contact the Bar as follows: I have a complaint against a judge. Contact information is available at, In addition, please visit our Victims Services Unit website, at. I have a complaint about the attorney and/or judge involved in my case. conducting our duties; however, if we need to share this information we will tell you. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: My employer is discriminating against me. WebCall 209-468-1104 to complete a referral by phone. The OFCO is a neutral and independent office that helps solve problems and complaints about the care, placement, and services of children and youth in foster care., 1-877-846-1602 [email protected]. The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164, Your social worker (SW) or probation officer (PO) must talk with you about your rights every 6 months and at every placement change, They must tell you about your rights in a way thats easy for you to understand, They must use our offices publications to explain your rights, You have a lawyer and their job is to defend your rights, The people where you live must answer any questions you have about your rights, If you live in an STRTP, shelter, or home with 6 or more foster youth, a poster of your rights must be visible, clothing, grooming, and hygiene products that respect your culture and ethnicity, a phone you can use to make private calls (unless a judge says you cannot), a caregiver that has special training on trauma and ways to help you, go/not go to religious services and activities of your choice, participate in cultural, racial, ethnic, personal enrichment, and social activities, fair and equal access to all available foster care services, placements, care, and benefits, lock you in a room or a building (unless you are in a community treatment facility), make you stay in juvenile hall because they cant find you a home, use law enforcement as a threat or retaliation, abuse you physically, sexually, emotionally, or exploit you for any reason, punish you by physically hurting you for any reason, look through your things unless they have a reasonable or legal reason. endstream endobj 12 0 obj <>/OCGs[61 0 R]>>/Pages 9 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <. If you are alleging that a law enforcement officer committed a crime and your complaint is not resolved by your complaint to the agency, you should next contact the county district attorney in the county where the law enforcement agency is located. County Mobile Response and Stabilization Teams also available 24 hours a day, 7 days a week. If you are not a designated public official and you wish to obtain a legal opinion, we suggest that you consult with a private attorney. ", We understand it is not uncommon for members of the public to differ with the district attorney on the question of whether the filing of criminal charges is warranted. For information on this topic, please refer to, You should also be aware that a foreign marriage certificate cannot be recorded in California. Are you under the age of 27 and enrolled in a post-secondary education program? The Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. You have the right to: You have school rights. A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma. An ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve complaints about government actions, and when appropriate, make systemic recommendations based on findings. Owners or heirs may claim their property directly from the state Controller's Office without any service charges or fees. It is the Department of Justice general policy that local governments will be primarily responsible for citizen complaints against law enforcement agencies or employees of law enforcement agencies, and that appropriate local resources (e.g. State law requires businesses to turn over unclaimed money and property to the state Controller's Office. WebThe office of the State Ombudsman for Foster Care is mandated to perform three main functions: (1) Disseminate information on the rights of children and youth in Foster Care Information should also be provided regarding the names, ages or dates of births, and addresses of all the children involved; the names of the parents or other caretakers; and the names and office location of county CWS agency staff already familiar with the case. Who should I contact? Reasonable and Prudent Parent Standard (RPPS) was created to empower caregivers to make parenting decisions that support youth health, safety, and best interest while encouraging their positive developmental growth. If you feel safe, talk to your caregiver or staff member. You have the right to: You have the right to a CFT. 510-834-4766 East Bay Respite Program Direct Line. Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: County Ombuds Contact Info 18. Every law enforcement agency in California is required to establish a procedure to investigate citizens' complaints (Penal Code Section 832.5). Email: [email protected]. Examples of possible labor law violations include failure to provide workers compensation insurance, child labor, cash pay, unlicensed contractors, minimum wage and overtime claims, failure to provide rest and/or meal periods, and discrimination or retaliation for exercising employee rights or engaging in protected activities. If after investigation the grand jury concurs with your allegations, it will request the intervention of the district attorney. WebReporting File a Complaint File a Complaint How do I file a complaint against a State licensed child care or residential facility? You have the right to: You have health rights. I need to reach the Social Worker Hotline. Some complaints may be referred to other places for resolution., If we choose to investigate your complaint, we will notify of our decision to investigate, we will offer periodic updates, and we will notify you of the closure of the complaint.All complaints made to the office may include areviewofrecords, contactwithrelevant agencies,and/orinterviewingcertain people., We cannot fireor change social workers., We cannot investigate claims ofchildabuse or neglect., We cannot investigate complaints about judges, attorneys, or law enforcement., We cannot investigate issues related to child custody, child support, and family court., *The OFCO is not an emergency intervention service. Apply below! Who should I contact? Cost: Free. College / Higher education. Foster parents receive a Riverside County, California The California Department of Social Services (CDSS) is responsible for providing statewide oversight of county Child Welfare Services (CWS) programs. Do you feel like they are not representing your best interest in Court? The Foster Youth Bill of Rights (FYBoR) was created due to the advocacy of youth in care, and its purpose is to protect children and youth in foster care, youth on probation and in out-of-home placement, and children living in any licensed or certified childrens facility or home in California. WebFoster Care Ombudsman by California Department of Social Services (CDSS) serving Riverside, CA. The Bar takes complaints against attorneys from citizens and other sources, investigates those complaints, and prosecutes attorneys against whom allegations of unethical conduct appear to be justified. 60 0 obj <> endobj The Board of Behavioral Sciences licenses and regulates Marriage and Family Therapists (MFT), Licensed Clinical Social Workers (LCSW), and Licensed Educational Psychologists (LEP). 510-834-2443 Main Phone. Who do I contact? Check if your complaint is in our jurisdiction. Both were developed with the intention of supporting youth in care via personal rights and parenting practices. Who do I contact? The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. ) WebThe California Foster Youth Bill of Rights was written by the California Youth Connection, a statewide organization of youth in the foster care system. You may wish to share your concerns with your representatives in the California Legislature. WebInvestigate and resolve complaints made on behalf of children in foster care and make appropriate referrals Provide foster children and youth with information on their rights Maintain a statewide toll free Foster Care Helpline, (877) 846-1602, which anyone may call from anywhere in California to express their concerns and complaints Your countys Child Welfare Agency is responsible for the emergency response and investigation of child abuse and neglect allegations. You may contact the Inspector General as follows: I need legal advice or representation. Who should I contact? You have the right to: You have sexual health rights too. birth certificates, death certificates, marriage certificates, divorce decrees)? Our office does not handle constituent complaints against federal government agencies. If you are searching for a letter to prove you were in foster care, call our office at 877-846-1602. Are you having issues with your managed care health plans? Do you feel like your lawyer is not being ethical or professional? Polinsky Children's Center WebThe Office of the Foster Care Ombudsman is an independent resource for reviewing issues concerning children and youth in the foster care system in California. WebChild Care. Every month the Office of the Foster Care Ombudsperson (OFCO) provides instructor led virtual trainings about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard. WebAdopting Children in Foster Care; Considering Adoption for Your Child; Adoptions FAQ; Foster Parents. You have rights to protect your SOGIE. WebThe Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. This agency may be contacted as follows: Finally, we recommend that you consult with a family law attorney. 510-658-0381 Childcare referrals. I need to contact a state agency. Get help for children in foster care, children with special medical conditions and seniors needing You may contact the Bar as follows: Your complaint about a California judge should be directed to the Commission on Judicial Performance. Correspondence that does not contain this information cannot be acted upon. And the OFCO provides free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, foster family agencies, and congregate care facilities (shelters, group homes, STRTPs). The Health Care Program for Children in Foster Care (HCPCFC) is a public health nursing program located in county child welfare service agencies and probation departments to provide public health nurse expertise in meeting the medical, dental, mental, and developmental needs of children and youth in foster care. This Discrimination Complaints Investigations Unit handles complaints from employees who are retaliated against by their employer for disclosing information to a government or law enforcement agency where the employee has reasonable cause to believe that the information discloses a violation of a state or federal statute, or violation or noncompliance with a state or federal regulation, including, laws enacted for the protection of corporate shareholders, investors, employees, and the general public. This program covers residents of the following states: CA. WebCurrently, California, the District of Columbia, Oregon, Texas and Utah are a few states taking the lead on implementing a Foster Youth Ombudsman. Who should I notify? Health care. Try to remember the event. Bananas. However, that decision rests with the locally elected official responsible for such a decision, the district attorney. In addition, we are prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Foster youthcomplaints are our first priority. The rights of children and youths I want the crime to be investigated and for the perpetrator of the crime be prosecuted. WebOffice of the Ombudsman Reference Guide (PDF) Foster Care Resources: Required posting for licensed foster care providers: Foster care facility poster (PDF) Give this to young people in foster care! WebThe office investigates and resolves concerns made by or on behalf of children and families involved with PCSAs,Title IV-E agencies, or private provider agencies that administer or Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? This Program may be contacted as follows: California law is available on the Internet at, If you are unable to find a law on your own, then we suggest that you consult with a. I think a law should be enacted, amended, or revoked. Participants will receive an email with the attached .pdf presentation, training certificate, and list of resources within 7-10 business days after the training is complete. Contact your social worker/probation officer and lawyer. The Foster Youth Bill of Rights applies to you if you are in foster care, if you are on probation and in out-of-home care, and/or if you live in any licensedor certifiedchildrensfacility or home in California. We provide free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, and more. The Ombudsman Program utilizes trained and certified volunteers to respond to complaints and monitor long-term care facilities through unannounced visits. Do you have questions about Medi-Cal in general? I need to file a complaint against a state agency. If you want to order a printed publication, you can call us at 877-846-1602 or send an online request. Are you concerned that you are not receiving an adequate rate to take care of a youth in foster care? %PDF-1.6 % You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter, (sometimes called a dependency letter or ward of the court letter), . The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. California Provider Helpline (For Foster & Kinship Parents!) 144 0 obj <>stream You may also file a written complaint with our Office. WebThe mission of the California Office of the Foster Care Ombudsperson (OFCO) is to advocate on behalf of foster children and youth regarding their care, placement, report to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division. Your concerns should be addressed directly to the district attorney. I am the victim of discrimination in services provided by a business such as a hotel, restaurant or store. WebThe California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. In addition, individuals who experience violations of law can often file a lawsuit in court. If you have any questions or need any further information, please consult with your County Clerk or County Recorder's Office and/or a private family law attorney. When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. Copyright 2020 FosterClub, Inc. All rights reserved. We can also answer your questions about foster care, We have a confidentiality policy to protect the identity of people who call to make a complaint. To file a wage claim or report a labor law violation, please contact the DLSE district office closest to the city/location/community where you performed work. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. 94 0 obj <>stream A local government agency has failed to comply with my Public Records Act request. The state Attorney General would not ordinarily become involved in such a case unless the local district attorney had a conflict of interest that would prevent the district attorney from making any criminal charging decision in the case. Write your complaint in a formal letter and address it to the director of the county child welfare agency. I need help with a child support case. Where do I report concerns about an adoption facilitator? Contact the Child Support Ombudsperson of your countys Child Support agency. First, try resolving the situation with your countys chain of command. The state agency with the authority to adjudicate wage claims and enforce labor laws is the Department of Industrial Relations, Division of Labor Standards Enforcement (DLSE). The Attorney General will review citizen complaints against a law enforcement agency or its employees for possible investigation when substantive allegations of unlawful conduct are made and all appropriate local resources for redress have been exhausted. How do I obtain a copy of a will or trust? These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. WebOffice of the Foster Care Ombudsperson 744 P Street, M.S. FosterClub is a 501(c)3 non-profit organization: National Foster Care Youth & Alumni Policy Council. I don't like the way a county employee treated me. The national network for youth in foster care. I have concerns about the manner in which the county district attorney is handling a case in which I am the victim. Health care. I need information about resources available to victims. pleadings, exhibits, transcripts)? You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter(sometimes called a dependency letter or ward of the court letter). If there is no resolution after working with the county, a letter can be written to the CDSS specifically describing the CWS issues involved, why it is felt that the county agency handled the situation inappropriately, what efforts were made to resolve the problems directly with the county, and provide a copy of the letter(s) you sent to the county and their response(s). Are you a parent, caregiver, social worker, mentor, or another adult supporter? WebContact an Ombudsman - Office of the Ombudsman Contact an Ombudsman 916-445-1773 or the Ombudsman Assistance Request Form Sara Smith, Chief Institutions covered: California Institution for Women (CIW) Richard J Donovan Correctional Facility (RJD) Central California Womens Facility (CCWF) If you have immediate concerns about the safety of a child, call your county Child Protection Services, The California Office of the Foster Care Ombudsperson is dedicated to serving. The State Bar of California takes complaints against attorney, investigates those complaints and prosecutes attorneys against whom allegations of unethical conduct appear to be justified. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. 1, Seaside, OR 97138. Who can help me with legal research? These rights also apply toyouththat areon probation and live in an out-of-home placement, like anSTRTP,grouphome, or foster home,as well as children living in any licensedor certifiedchildrensfacility or home in California., The Foster Youth Bill of Rights has over 40 rights that were created to protect children and youth in foster care!, If you want to learn more aboutthe Foster Youth Bill of Rightsoryou are concerned about therightsof a foster child,you can call our office at 877-846-1602.You can alsofile a complaint online., . Click each icon to learn about your rights. The purpose of the Public Records Act is to provide access to government records so that members of the public can monitor the performance of government agencies. Webpassage of Senate Bill (SB) 933 to establish a California Foster Care Ombudsperson Program. Webfoster care. Apply for an free cell phone! Free Help Line: 1-877-846-1602 California County Independent Living Program (ILP) and This duty precludes the Attorney General from representing individual citizens in their disagreements with state agencies or providing advice to any individual regarding the disputed activity. However, you may wish to consult with a private attorney to evaluate your options under the judicial remedies discussed above. Who should I notify? Generally, those issues handled at the local level may include hiring and evaluation of staff, classroom assignments, student advancement and retention, selection/provision of textbooks and materials, student discipline, provision of core curricula subjects, facilities, graduation requirements, homework policies and practices, use of general education funds, dress codes, and school uniforms. Does your complaint relate to customer service, the timeliness of service, payment and billing problems, and decisions to close your case? We cannot change Court orders; change case plans; and fire or change a social worker, but we can explain the process for these things. Do you need a smartphone or tablet? WebOmbudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. The California Office of the Foster Care Ombudsperson is dedicated to serving, send a request to CDSS or the adoption agency, Resource Family Approval Point of Contact, File a Complaint with the State Attorney General, File a Complaint with the Commission of Judicial Performance, Contact Your County's Family Law Facilitator, File a Complaint with the Child Support Ombudsperson, Medi-Cal Managed Care and Mental Health Office of the Ombudsman, Welfare and Institutions Code (WIC) 16164. Services. Lassen N/A 19. How do I obtain records of complaints against businesses? Web2007 California Welfare and Institutions Code Chapter 2.5. Do you have complaints about your family law case? Are you 13-26 years old and enrolled in a CA K-12 school? We provide trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Who can help me? They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. Award court costs and reasonable attorney fees when it determines that violations law... California Legislature Welfare and Institutions Code ( WIC ) 16164. to seek injunctive declaratory! Caregiver or staff member handling a case in which I am the victim of discrimination in Services provided a. Contact the Governor as follows: I have a complaint file a complaint how do obtain... 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