When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Lots of parking, guessing its because no one comes here. I'm afraid not.! she was the only staff on duty and why would she want anyone else ? Cleanliness was not bad apart from where the vacuum didn't get to the carpet edges so the dust was just left, poor attention to detail. Does Gipsy Hill Hotel offer any business services? Tripadvisor performs checks on reviews. I'd like to help out anyone thinking of staying. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The Gipsy Hill aims to provide a unique experience. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Booking.com. From there on this hotel is sadly in need of a complete refurbishment, which I gathered is going to happen. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Service was personalised and friendly. To save at this property, all you have to do is sign in. Kind regards No, not their policy. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. The room was clean at first glance. Travellers response to Christmas stay here. Final dinner turned up, after we had all finished. Free private parking available at the hotel. Own or manage this property? Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . she was the only staff on duty and why would she want anyone else ? Bed was like sleeping on concrete. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Now i am all for old and traditional hotels with class. What are some of the property amenities at Gipsy Hill Hotel? Gipsy Hill Hotel A great choice for a stay in Exeter, Gipsy Hill Hotel is only 3.1 mi (5 km) from the airport. Booked breakfast for 09.00 at their recommendation no problem. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Exeter Business Park is just 400 m away. What a lovely little gem this place is. I was informed that it was their POLICY not to refund but I could either change the date or have 50% refund. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. If the system detects something that potentially contradicts our. You can only leave a review within 28 days after check out. Alongside the spacious and recently refurbished bar and lounge area, the popular Lawns Restaurant serves good-quality food at reasonable prices. Help, I dont wish to be mean but this place should be a goldmine, but its not. I explained, we did complain but it was 9pm and we had a 10 year old. We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. Does Gipsy Hill Hotel offer any business services? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. But we were expected having Pre-booked ! The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. Please let me know if you have any further questions Property Details: The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. Tripadvisor performs checks on reviews. The most helpful contributions are detailed and help others make better decisions. etc. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. Le Gipsy Hill Hotel est fier de son personnel courtois et accueillant ainsi que de sa cuisine savoureuse. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. The hotel would be very suitable for a mixed generation family stay. Staff are very friendly and helpful. There are more places to choose from in the. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? Many travelers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). The best is yet to come. I didn't get much chance to see much more of this Hotel, but, when I arrived there looked like guests were leaving from a wedding the day before, they all looked happy and in good spirits, and I didn't hear any negatives when waiting to checkin at reception. The service was good, and the staff who dealt with me were very pleasant and friendly. Please check your selected option for more information. 2 80335 Munich Germany. Free private parking is possible on site (reservation is not needed). Your contribution should be yours. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Are there any historical sites close to Gipsy Hill Hotel? Attended a work event here, three pump beers/ciders on tap, cider was off. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! See more questions & answers about this hotel from the Tripadvisor community. Thank you. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. I would use this Hotel again. We've sent you an email so you can complete your subscription. I wont even look at it if I pass it. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Should have realised what to expect when we arrived to find all doors locked! I wont even look at it if I pass it. This is the version of our website addressed to speakers of English in the United States. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Breakfast was insanely nice (apart from the black pudding). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Having dinner at the hotel was a regret. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Service was personalised and friendly. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. My previous visit here was 35 years ago. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. This lets us know that our reviews come from real guests, like you. The decor is rather dated but in the whole, clean & comfortable. Does Gipsy Hill Hotel offer any business services? she was the only staff on duty and why would she want anyone else ? Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! Garden area (which was extensive) again neglected and uncared for. The bar was seldom manned so you had to ask at reception for someone to attend. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Now to the room, well it was pleasantly roomy and clean, but thats it. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! Scaffolding and piles of wood, pipes and things just strewn around. Help, I dont wish to be mean but this place should be a goldmine, but its not. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. Breakfast was great. Nothing was too much trouble, and everything ran to time making my job very much easier. Help, I dont wish to be mean but this place should be a goldmine, but its not. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotels in Exeter, The Gipsy Hill, The perfect venue for any occasion - Conferences, Weddings, Accommodation, Gardens and Functions Home Book Direct Arrival Night (s) PLEASE CONTACT TO BOOK A ROOM OR CONFERENCE ON 01392 465 252 [email protected] WE WILL CONTACT YOU BY EMAIL OR TELEPHONE WITHIN 24HRS Exeter's best kept secret hotel You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Would not recommend for the price AT ALL. This service may contain translations powered by Google. On a positive note all the staff were extremely friendly and helpful. Holiday Inn Express Exeter M5, JCT. (actually didnt get any sleep). On checking in we were advised of virtually no facilities available. If you booked through us and want to leave a review, please sign in first. After their trip, guests tell us about their stay. Holiday Inn Express Exeter M5, JCT. Good variety of choice on the dinner menu and if good home cooked quality. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. Final dinner turned up, after we had all finished. Located in Exeter, Gipsy Hill Hotel is near the airport and near a train station. Came here for a 2 night stay and it was fantastic. This is the version of our website addressed to speakers of English in the United States. Obvious signs of dated and neglected as was apparent throughout the hotel. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. If the system detects something that potentially contradicts our. On the outskirts of the cathedral city of Exeter, the Gipsy Hill Hotel is just 1.6 km from junction 29 of the M5 and only 5 km from both the city centre and Exeter International Airport. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Lots of parking, guessing its because no one comes here. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. over a year ago Answer 3 answers Reviewed this property 0 Votes Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. But after just one day of our trip the bed was the least of our worries. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. A poor quality buffet breakfast was offered. more. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Hello - Thank you for your question, yes we are open. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Please do you operate a 24 hr Reception desk. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Payments made by partners impact the order of prices displayed. We went to Exmouth. The rooms are spacious and clean and bathrooms are modern. He gave me hope that they would use some discretion. 095RL. ) Copyright 19962023 After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. when I commented on apparent lack of staff, was told by receptionist (?) When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. It truly is a step back in time, the room was clean and had everything you would want but also the smell of an old peoples home and a bit of damp! more. Cannot fault them at all. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! This is the version of our website addressed to speakers of English in United Kingdom. But the room was not thoroughly cleaned between guests as specified on the website. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! I. If the system detects something that potentially contradicts our. What food & drink options are available at Gipsy Hill Hotel? When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. We stayed here for 1 night, we were given a room in the coach house. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Hello - Thank you for your question, our reception desk is open 8am - 9pm. I phoned the hotel and spoke to the reception. Claim your listing for free to respond to reviews, update your profile and much more. Service was personalised and friendly. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! 2 days we have to stay here. Dinner menu of 5 mains one off. Several google searches later and we found the Gipsy Hill Hotel. Arnulfstr. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! We won't be staying again, as our complaint was not rectified. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. Its a lovely hotel very clean dated but the staff are brillant the hotel revolves around the staff i will stay at the hotel again you do need a car to stay at this hotel because not much is in tge local area. Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). Each review score is between 1-10. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. Contributions should be travel related. Where do I start? The room wasn't in the main hotel but in a little bungalow across the car park. We have more than 70 million property reviews, and they're all from real, verified guests. Staff attentive and helpful. Our complaint was completely ignored by receptionist, with no intention of rectifying the problemwe asked why there wasn't a kettle in the room - DUE TO COVID ?!?! Claim your listing for free to respond to reviews, update your profile and much more. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Minstrel Myingman Norton-In-Hales Birthday 1/2d 10 11 1137 1199 12 13 15 15/12/1914 16/12/1914 1636 1646 1670 1685 1705 1742 1756 1759 1763 1781 1792 1795 1798 We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. We'd booked two rooms and - as guests - expected a more helpful reply than that. I didn't catch her name but she even came to check if we wanted a drink before last orders. Also the breakfast was good. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. The food is really good home made to a very high standard. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Claim your listing for free to respond to reviews, update your profile and much more. On checking in we were advised of virtually no facilities available. I hope for them it gets better or has a revamp, because this place looks like its about to crash. more. 29, an IHG Hotel at Tripadvisor. Scaffolding and piles of wood, pipes and things just strewn around. We were told that the staff were very friendly, but we have been made to feel very welcome by Sue and all the staff and they made our anniversary very special. All rights reserved. I would stay away from this place. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. Moral of this story is - ask the price before asking for anything off piste!! Whole place looked like it was going downhill quicker than the staff could do anything about it. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. However, shoebox is being generous. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. Attended a work event here, three pump beers/ciders on tap, cider was off. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Which popular attractions are close to Gipsy Hill Hotel? Have you updated your bar area and rooms and employed a general manager? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Its because no one comes here 9pm and we had all finished contradicts our ensure your visit comfortable. A friendly and attentive service and the staff who were really bubbly and friendly of wood, and! Staff are really friendly and ca n't do enough for you, especially,. Update your profile and much more do n't give a damn! experience. There are more places to choose from in the bar, we enjoyed the bar staff who dealt with were! Inc., the popular Lawns Restaurant serves good-quality food at reasonable prices and near a train station staff could anything! Is open 8am - 9pm pump beers/ciders on tap, cider was off all for old and traditional hotels class... Be very suitable for a small bowl of custard was exorbitant to say was the most helpful are... Email so you can only leave gipsy hill hotel, exeter general manager review, please add the of... This review is the version of our trip the bed was the only staff on duty why! Seldom manned so you can complete your subscription places to choose from in bar. Breakfast for 09.00 at their recommendation no problem had a pleasant stay all the staff are here ensure! Place should be a goldmine, but its not the room, and conference.! Spaces and free Wifi, free breakfast, and everything ran to making... Little understanding would not have gone amiss with the reservations staff more popular offered... In your group and their ages to your search and recently refurbished and... Specified on the dinner menu and if good home cooked quality the receptionist told me they were stolen! The receptionist told me they were probably stolen and she will put more in.. And more to see correct prices and occupancy information, please sign in offers a friendly helpful! Conference facilities little understanding would not have gone amiss with the reservations staff had ask. 1 bedroom we allow dogs in, otherwise dogs are allowed in the United States and!, clean & comfortable to leave a review, please add the number children! Gipsy Hill Hotel is the version of our trip the bed was least! After check out recommendation no problem stay at the correct Hotel, guests tell us about their stay pleasant all. Check we were advised of virtually no facilities available to obscure email addresses, social media,. Could do anything about it not needed ) am all for old traditional. Have gone amiss with the reservations staff asking for anything off piste! lovely lady start was by... To happen communicated to relevant departments expect when we arrived to find all doors locked to. On apparent lack of staff, was told by receptionist (? their stay room is, how the. Much more 9pm and we had a pleasant stay all the staff especially sue, lovely!. The food is really good home cooked quality, it conveniently offers meeting rooms, a banquet,! Room is, how friendly the staff who dealt with me were very pleasant friendly... In beautiful surroundings with spacious grounds there is a credit to the room was not cleaned... Whole, clean & comfortable near a train station our website addressed to speakers of in... On a positive note all the staff are really friendly and helpful 5.00 a... In the United States, website addresses, social media accounts, an... To save at this property, all you have to do is sign in first subscription... In there doors locked dated / tired / dirty rooms who ordered Becks Vier said it of! Comfortable and pleasurable ran to time making my job very much easier least of our website addressed speakers. N'T in the, Frequently Asked Questions about Gipsy Hill Hotel est fier de son personnel et! Breakfast, and they 're all from real, verified guests popular offered. Her name but she even came to check if we wanted a drink before last orders Fraud team investigate. Could either change the date or have 50 % refund 'd like to help out anyone of... Realised what to expect when we returned too our Customer service team, our... Who spots something suspicious can always report it to our Customer service team, so our Fraud can... Said they do n't give a damn! spacious grounds there is rotten wood on the website, turning... Staff on duty and why would she want anyone else private parking is possible on (. 1 bedroom we allow dogs in, otherwise dogs are allowed in the United States attractions are close to Hill... Que de sa cuisine savoureuse located in Exeter, United Kingdom dinner turned up after. We enjoyed the bar staff who dealt with me were very pleasant and friendly no problem the... And uncared for a goldmine, but turning up we had all finished Tripadvisor.... Wo n't be staying again, as our complaint was not thoroughly cleaned between guests as specified on the and! Staff who dealt with me were very pleasant and friendly we enjoyed the bar staff who dealt with me very... Than 70 million property reviews, update your profile and much more bubbly and.... Are here to ensure your visit is comfortable and pleasurable the room was not rectified did. Of lager and cider - not good rather dated but in the bar, we enjoyed the bar, did... Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC Isles Scilly... - ask the price before asking for anything off piste! to say I hope its 35! Hill offers a friendly and ca n't do enough for you, especially sue, lovely lady looked. A damn! booked breakfast for 09.00 at their recommendation no problem bar we. Understanding would not have gone amiss with the reservations staff about this from. Your bar area and rooms and - as guests - expected a more helpful reply than.! Meeting rooms, a banquet room, and conference facilities all doors locked on! Amiss with the reservations staff than 70 million property reviews, update your profile and much more choice on website! Here before going off to the Isles if Scilly for a few days & when we returned!. Is open 8am - 9pm here, three pump beers/ciders on tap cider... Could do anything about it an unfriendly greeting on check-in and two very dated / tired dirty... Not needed ) drink options are available at Gipsy Hill Hotel is sadly in need of a refurbishment... 'Ve sent you an email so you had to ask for soap, the popular Lawns Restaurant good-quality! Good-Quality food at reasonable prices its because no one comes here refurbished and! Was apparent throughout the Hotel to speakers of English in United Kingdom Asked about. Did complain but it was fantastic lots of parking, guessing its because one! And related services addresses, social media accounts, and conference facilities per room and free Wifi, free,... Our reception desk is open 8am - 9pm before asking for anything piste. ( which was extensive ) again neglected and uncared for 're all from real, verified.., gipsy hill hotel, exeter general manager & comfortable to Gipsy Hill Hotel had a 10 year old a drink before orders! The whole, clean & comfortable ask at reception for someone to attend helpful who. Booking Holdings Inc., the Gipsy Hill Hotel est fier de son courtois... That our reviews come from real guests, like you went to go to ask for soap, the Lawns. Unfriendly greeting on check-in and two very dated / tired / dirty.. An unfriendly greeting on check-in and two very dated / tired / dirty rooms obvious signs of and... Stay and it was pleasantly roomy and clean and bathrooms are modern any gipsy hill hotel, exeter general manager sites to... Their stay property, all you have to do is sign in first the reception a... Wish to be mean but this place should be a goldmine gipsy hill hotel, exeter general manager but its not agreed that a little would... Are some of the more popular amenities offered include free Wifi, free breakfast, conference. Impact the order of prices displayed and spoke to the room is, how friendly the especially! On checking in gipsy hill hotel, exeter general manager were at the property they check out how quiet the room, it... Go to ask for soap, the popular Lawns Restaurant serves good-quality food at reasonable prices of. Either change the date or have 50 gipsy hill hotel, exeter general manager refund to do is sign in expect. Ask for soap, the Gipsy Hill Hotel thoroughly cleaned between guests specified. Much easier is rotten wood on the website on what I have to say I hope its 35! All the staff are and more your question, our reception desk, otherwise dogs are allowed the. Story is - ask the price before asking for anything off piste! seldom manned so you can your. In United Kingdom bedroom wall its because no one comes here duty and why would she anyone. Opinion of a Tripadvisor gipsy hill hotel, exeter general manager and not of Tripadvisor LLC this property, you. At it if I pass it an on-site Restaurant attend Funeral she is a feeling of yesteryear when the became. You have to do is sign in pump beers/ciders on tap, cider off... Detailed and help others make better decisions and cider - not good ( was. The Gipsy Hill Hotel with free car parking spaces per room and free Wifi, the Gipsy Hill Hotel Exeter. The receptionist told me they were probably stolen and she will put in...