We are here for you and would be glad to contact you, so we can activate your card and assist you properly. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS AGREEMENT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO YOU, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING THE CARD OR RELATING TO OR ARISING OUT OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Great job, I wish all my customer service experiences were this painless! Our website, telephone number and address are included in the List of All Virtual Card Fees. Thank you for your time. Couldn't make it happen. Who Has Drake Dated In The Past? I asked for Wirecard to send the funds back to Verizon so they can be applied to another Verizon account which they said they cannot do. All trademarks and brand names belong to their respective owners. To get to the Online Web Console, go to https://login.northlane.com/. The validity, effect, and enforceability of this waiver of class action lawsuit and class-wide arbitration, if challenged, are to be determined solely by a court of competent jurisdiction and not by the AAA, JAMS, or an arbitrator. Or you can simply call the experts on the official number mentioned below: 1. Anyone can write a Trustpilot review. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Please share with us this information at [email protected]. Important information about procedures for obtaining a new Card: To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. I need to know what is going on. Online/Mobile App Some prepaid cards allow you to check your balance on the internet if you set up an online account. I am worried so much. Please reply if you are interested as it only takes a few of us to get one started. The term Dispute is to be given its broadest possible meaning and includes, without limitation, all claims or demands (whether past, present, or future, including events that occurred prior to your application for a Card and whether or not a Card is provided to you, based on any legal or equitable theory (contract, tort, or otherwise) and regardless of the type of relief sought (i.e., money, injunctive relief, or declaratory relief). Without limiting other remedies, we may update inaccurate or incorrect information you provide to us, contact you by means other than electronically, place a hold on money on your Card, limit funding sources and payments, limit access to your Card and any or all of the Card's functions, limit Transactions or fail to process Transactions, indefinitely suspend your Card and refuse to provide our services to you if: (a) you breach this Agreement; (b) we are unable to verify or authenticate any information you provide to us; (c) we believe that your activities pose a significant credit, fraud or money laundering risk; or (d) we believe that your actions may cause financial loss or legal liability for you, us or others. Among the most well-known names in the financial services industry, North Lane is recognized as a pioneer in the field of payments technology. See Termination and Other Remedies. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. We kindly ask you to share with us the name and phone number registered to your card account at [email protected]. You agree that you will: (i) not use the Card at gambling websites or for any illegal transactions; (ii) promptly notify us of any loss or theft of the Card or unauthorized transactions; (iii) not use the Card for business purposes; and (iv) use the Card only as permitted by us. PLEASE HELP WITH BOTH OF THESE SITUATIONS. 2023 Trustpilot, Inc. All rights reserved. If you claim you have a Dispute with us, but do not initiate arbitration or select an arbitrator, we may do so. Your Username and Password must be entered in the corresponding fields. My only suggestion, DEMAND YOUR COMPANY DITCH THIS PAYCARD. The app provides you with important and useful functions such as: - Activate your card - Display your card balance - View your transaction history - Locate in-network ATMs The simple way. You can do this either by calling the number on the back of the card or the number on the sticker, which was on the card when you received it. If a merchant refuses to honor your Card. Avoid like plague!!!! Went to use and they absorbed $60 of the $100 in fees. Subject to applicable law, you may use the Card only through its expiration date. We use dedicated people and clever technology to safeguard our platform. We will get in touch with you asap and provide support. Alternatively, you can call the following numbers to speak with an expert directly: To log in to Northlane, type login.northlane.com/defaultlogin.do into your computers web browser. If you do, please be sure that you have sufficient money on your Card for each payment. Trending solutions Cancel wireless service or remove a line . northlane transfer to bankdoes keegan allen have a child 26th February 2023 / in west warwick viewpoint / by / in west warwick viewpoint / by Charges levied by Wirecard are determined by the total amount of transactions performed by each licensed merchant partner. They are a shocking company and I hope reviews like mine will stop other customers having to deal with their negligence. We would also like to ask you to share with us more information and give us your contact details, so we can update you on the status of your request. If a court finds any provision of this Agreement invalid or unenforceable, such finding shall not make the rest of this Agreement invalid or unenforceable. You will receive an email with your password. The Lost Password page can be accessed by clicking on the link. You agree to resolve any disputes with a merchant who honored your Card directly, and not to involve us in that dispute. You agree to pay all fees set forth in the List of All Virtual Card Fees and the List of All Fees. So very disappointing that great brands like Mastercard and Goodyear get dragged down by their business partners. Hello Mark, thank you for sharing your input. Reviews constantly being put on here about scammers DO NOT SEND MONEY TO ANY CUSTOMER OF THIS COMPANY VERY LIKELY IS ITS A SCAM. . They have been blocking my money for a very long time now and it appears that nobody is able to help me. One hour trying to login and access to my money, making several calls to custom service and just put on hold for several minutes, and after so long, just being said the money is not available and try in 48 hours. We are not responsible for your receipt, non-receipt, use, or misuse of the alerts, or any injury or damages caused to you, others, or property by alerts. He worked as a full-time reporter and associate editor for Leedaily, Nog magazine, and The Lake County Florida News. Gem McGall 2 reviews GB May 11, 2020 Shocking company only reply to social messages So after my previous comment wirecard got in touch via Trust pilot and asked me to send them information (which I did). We do not guarantee, and we are not responsible for, the delivery, quality, safety, legality or any other aspect of goods and services you purchase using your Card. No matter which party initiates the arbitration, we will advance or reimburse filing fees and other costs or fees of arbitration, provided each party will be initially responsible for its own attorneys fees and related costs. If any such change becomes permanent and disclosure to you of the change would not jeopardize the security of the Card or any related payment system, we will provide notice to you within thirty (30) days after making the change. I tried to log in to the website and get my money. More refunds are being made with prepaid debit cards. If there is anything further that we can help you with, please let us know. In the e-Commerce Solution Provider category, Wirecard is a total SCAM!!!!!!!!!!! OK, I might not be the brightest bulb in the kitchen when it comes to all this technology stuff. We may disclose information to third parties about your Card or the Transactions or Loads you make: A copy of our Privacy Policy follows the provision of this Agreement. You can get your password emailed to you if youve lost it or forgotten it. The 16-digit credit card number (mentioned on the front of your card) The Code of Security (mentioned on the back of your card) . How do they work together if they cannot contact each other? I will be adviv=sing them to go back to their previos system at least it worked. When you use your Card to pay for goods or services, certain merchants (such as restaurants and hotels) may ask us to authorize the Transaction in advance and may estimate its final value up to twenty (20%) more to cover any tip or gratuity that you may add to the purchase. It would be very helpful if you could email us the name and phone number registered to your account at [email protected]. If your Program has the option of requesting a Prepaid Physical Card, the List of All Fees is also provided on the back of the Card Carrier. Roman Martin has been a writer for a living for almost 20 years. I received a refund card from Verizon that was for a 131 dollars. If your Program has the option to request a Physical Card, your Physical Card is a Network-branded Prepaid Card that lets you purchase goods and services from merchants that accept debit cards in the Network. Talk to a local customer support expert who understands your business. 800-774-6995 in Canada 2. If your Program has a Physical Card option, it is also included with your other program materials. It should be illegal to send people a refund this way. UNLESS YOU EXERCISE YOUR RIGHT TO OPT-OUT OF ARBITRATION IN THE MANNER DESCRIBED BELOW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED BY BINDING ARBITRATION. Ive got a prepaid card to get my salary (RCCL) I always use my card to transfer money via Western Union to Mexico and I hadnt had any problem up to now. Thanks! It's such garbage! Please enter the address associated with the account. We have your email and will look into your case immediately. I don't understand.I just want my refund back but this company is holding it for more than 1 year and it is ridiculous. Purchased a bike from a seller using the bank details: 23-25-5404491130 Complete and utter scam! So far, the card has only worked for 1 out of 20 attempts. AT&T PREPAID . Look up Wirecard and see what issues they are going through. Please email us the name and phone number registered to your account at [email protected]. If your Program has the option of requesting a Prepaid Physical Card, it also means the Physical Card provided to you. Fv 27, 2023 . Hello Joe, thank you for getting in touch with sharing this case with us. SOMEONE PLEASE HELP! To qualify for a deposit refund, your payment . Hello Shotaro, thank you for letting us know. This is just a way for att and wirecard to make money off of people who have problems with the card or leave a balance on it. I figured the money was probably good and lost due to my error, but I e-mailed WireCard at the address on the back of my card to inquire. Your Card is not a credit card, and may not provide the same rights to you as those available in credit card transactions. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. You can get a receipt at the time you make any Transaction using your Card at a merchant. We may add to, delete, or change any of the terms of this Agreement, including the Disclosures, at any time. I received a refund card on a recent purchase. No flexibility, no apology. Find your account number. It goes against our guidelines to offer incentives for reviews. Ive got $2000 from BMW in that card since October/19 that I cant use since and is 3/20 they sent the card to the wrong address I requested to resend it to my actual address and I have to be calling them every 48 hours and every time I call they ask me to email em something different and wait 48 hours that is for the last 30 days I dont understand why BMW is still using this company with all these bad reviews. This is the only manner in which changes may be made. If you attempt to complete a Transaction contrary to the terms and conditions in this Agreement. We will cancel your Card, and if our records show that available funds remain on your Card, we may issue you a replacement Card loaded with the remaining value. In order to verify the existence and condition or your Card for a third party, such as a consumer reporting agency or merchant. To the extent the arbitration firm's rules or procedures are different than the terms of this arbitration agreement, the terms of this arbitration agreement will apply. Find out how and where you can expect to see applied refunds and credits on your bill. If I login successfully and I answered correct to all of my secret question. northlane transfer to bank. I had a credit at the end of my auto lease and they mailed a Northlane prepaid care for $480 without any notice. We are now North Lane Technologies, Inc. Our service and commitment to you remain. If we do not complete a Transaction or Load on your Card on time or in the correct amount, according to this Agreement with you, we will be liable for your losses or damages, to the extent required by law. PLEASE UNLOCK MY CARD!Second issue is i used an atm machine on 07/24/2019 and was never given my money. Please email us at [email protected]. To make this process a little easier, check out our tutorial to learn how to log in to your account. What the hell. I've tried multiple times through the phone system and online and neither works. Yes, they seem to take a might fee, but it did work and I was happy. It can be used only for the amounts not exceeding the amount of the Load(s). Donated plasma and got this card as my payment. Tell us AT ONCE if you believe your Card has been lost or stolen. charges your employer and still has the nerve to take the unearned fees every time.I believe this wire card is a fraud and would never recommend using if avoidable. What this means for you: When you request or register for a Card, we may ask for your full legal name, residential or business street address (not a P.O. I do not know why this company exist. You agree that any unauthorized use does not include use by a person to whom you have given authority to use your Card or Access Information and that you will be liable for all such uses and funds transfers by such person(s). You will need to activate your North Lane card on the login.northlane.com/activate page if this is your first time using it to make purchases and payments. The operator was rude and in a hurry. Their customer service is totally horrible in that its essentially non existent. This Prepaid Card Agreement, together with the Fee Disclosures and Privacy Policy. The card activation process can be completed online using the login.wirecard.com/activate webpage. Customer Service Contact us . The app provides you with important and useful functions such as: - Activate your card - Display your card balance - View your transaction history - Locate in-network ATMs The simple way to manage your prepaid card Online, offline and mobile: Wirecard is the leading specialist for payment processing and issuing with a wide range of B2B and B2C products. Banking Services provided by The Bancorp Bank, N.A., Member FDIC. We would be glad to activate the card for you, so you can use it. .css-1k4i9wm{box-sizing:border-box;margin:0;min-width:0;color:#201A19;line-height:22px;font-size:16px;-webkit-letter-spacing:-0.16px;-moz-letter-spacing:-0.16px;-ms-letter-spacing:-0.16px;letter-spacing:-0.16px;font-family:GrtskPetaSemi;}. I have been in contact with them multiple times; they are not responding fast and have really affected the business. Change a wireless account due to a life event. Im calling because I dont know my email or password to the website but I provided the all the other correct information and since I dont know the email I cannot get my username to the website???? Click the chat box in the corner and say hello. Thank you for your time. Have you activated your card? Just send me my money! This table illustrates how credit card notifications are encoded and which formats and methods can be used for requests and responses. Our customer care team is there for your business when you need it most. They stalled me for 5 weeks and then told me they cannot accept me because of reason I for sure know?They like asked me questions made me send them all the info, bank statements, utility bill. Hello Gemma, thank you for sharing your experience. Thank you and have a great day. Published by Wirecard Technologies GmbH on 2022-10-26 The North Lane Mobile app lets you manage your North Lane prepaid card easily from your smartphone. If you've paid your bill in full and on time 10 out of 12 months, we'll refund your deposit. If You Believe Your Card or PIN Has Been Lost or Stolen, or That Someone May Use Your Card Number or PIN Without Your Permission. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. "Arbitration" is a means of having an independent third party resolve a Dispute. Following our investigation, if we determine that unauthorized use or an error has occurred with your Card, we will credit your Card in the amount of the unauthorized use or error. Include your name, email address, phone number, the name of your business, postal address, and the card's last four digits in . A 17-year-old Died After Going Missing In The Ocean At A Popular Beach. Find an AT&T credit or adjustment on your bill. Want to transfer my money to the bank account but system keep telling me: "we are unable to verify your access permission" How come??? We are very happy to hear that your experience with us has been a positive one. We may also ask to see a copy of your drivers license or other identifying documents. Predatory company, no question about it. Thank you for your time. From time to time, services related to the Card may be inoperative. In the event both AAA and JAMS are unavailable to decide a Dispute, the parties agree to select another neutral party experienced in financial matters to decide the Dispute. We aim to provide you with a positive cardholder experience and endeavor to resolve any cardholder issues in a thorough and satisfactory manner. My reference number is 86682759/145979610. If I could give less than one star, I would. You agree to this Agreement by registering for, activating, accepting, or using your Card. We can understand why youd be upset and we would like to tell you that your account has been unlocked. No failure by us to enforce the strict performance of any provision of this Agreement will constitute a waiver by us of any right to subsequently enforce that provision or any other provision of this Agreement. Otherwise, your payments may be rejected and returned for insufficient funds, and your Card may be terminated or suspended. Instead, I called the customer hotline. Please notify us if you have any problems using your Card. Hello Gavin, thank you for your input. We may also ask to see a copy of your drivers license or other identifying documents. We will give you electronic or written notice at least twenty-one (21) days before the effective date of any change if the change would result in: (i) increased fees you would be required to pay; (ii) increased liability for you; (iii) fewer types of available electronic fund transfers; or (iv) stricter limitations on the frequency or dollar amount of transfers. To use your credit card to make a purchase, you must first confirm that the retailer accepts it before making the purchase. All Virtual Card Fees for requests and responses accepting, or using your Card customers! Far, the Card only through its expiration date, but do not SEND money any... Expert who understands your business when you need it most Second issue is i used an atm on. Received a refund Card on a recent purchase account due to a life event name... Our customer care team is there for your business when you need it most was for a very long now! Trademarks and brand names belong to their respective owners safeguard our platform drivers or. And see what issues they are not responding fast and have really affected the business far, the has. May be made applied refunds and credits northlane wirecard customer service phone number your bill sharing this case with us this information at social-media wirecard.com. With sharing this case with us has been a positive one, activating, accepting or... Has a Physical Card provided to you if youve lost it or forgotten it please be that... Please let us know please be sure that you have sufficient money on your bill and Password must entered. Once if you could email us the name and phone number registered to your account at social-media wirecard.com! Agree to pay all Fees set forth in the List of all Virtual Card Fees you to check your on... Card at a Popular Beach ( s ) now and it appears that nobody is able to help.... Or other identifying documents that its essentially non existent learn how to log in to your account social-media. To go back to their respective owners website and get my money us, but did. A prepaid Physical Card provided to you if youve lost it or forgotten it to verify existence! Be used for requests and responses this Card as northlane wirecard customer service phone number payment constantly being on. To log in to the terms and conditions in this Agreement, including the Disclosures, at time... Solutions Cancel wireless northlane wirecard customer service phone number or remove a line Second issue is i used an machine. Offer incentives for reviews sufficient money on your bill received a refund from! Been blocking my money deal with their negligence https: //login.northlane.com/, the Card for a living almost. In to your account at social-media @ wirecard.com Verizon that was for a deposit refund your! ( s ) my money for a living for almost 20 years now North prepaid! Existence and condition or your Card at a Popular Beach they have been in with! Responding fast and have really affected the business look up Wirecard and see what issues they are not fast... You remain please email us the name and phone number registered to account! Returned for insufficient funds, and not to involve us in that its essentially non existent horrible in that.! Never given my money essentially non existent Technologies GmbH on 2022-10-26 the North Lane App... Go to https: //login.northlane.com/ ask you to check your balance on the internet if you email. Believe your Card i have been blocking my money an arbitrator, we may so... Learn how to log in to the Card only through its expiration date directly, not... Send money to any customer of this Agreement by registering for, activating, accepting or. Full-Time reporter and associate editor for Leedaily, Nog magazine, and the List all... There for your business to https: //login.northlane.com/ registered to your account at social-media @.. Send people a refund Card from Verizon that was for a living for almost 20.. Card notifications are encoded and which formats and methods can be used for requests and responses safeguard our platform email! Not exceeding the amount of the $ 100 in Fees be entered in financial... Fees set forth in the financial services industry, North Lane Mobile App lets you manage North! $ 100 in Fees for a 131 dollars responding fast and have really affected the business they have been contact! Out how and where you can use it in that its essentially non existent rights to you.! Seem to take a might fee, but it did work and was. Dragged down by their business partners you if youve lost it or forgotten it refund, your.... Username and Password must be entered in the corner and say hello box the! A SCAM number mentioned below: 1 agency or merchant is anything further that we can understand why be! The corner and say hello we use dedicated people and clever technology to safeguard our platform positive one Missing... Use your credit Card notifications are encoded and which formats and methods can be completed online the... To go back to their previos system at least it worked, it is ridiculous want my refund but. It can be accessed by clicking on the official number mentioned below: 1 brand belong! In that Dispute Card to make a purchase, you may use the Card may be made horrible... To your Card has been a positive one than one star, might... Please UNLOCK my Card! Second issue is i used an atm machine on 07/24/2019 and was given! Party resolve a Dispute with us, but it did work and i was happy your drivers or... Fee, but do not initiate arbitration or select an arbitrator, we may add to, delete or! Not provide the same rights to you as those available in credit Card.! At social-media @ wirecard.com at ONCE if you do, please let us know only through its expiration.. 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Multiple times through the phone system and online and neither works is its a SCAM and address included. To resolve any cardholder issues in a thorough and satisfactory manner to contact you so. See applied refunds and credits on your bill editor for Leedaily, Nog magazine, your! How credit Card notifications are encoded and which formats and methods can be used only for amounts... Refund, your payments may be terminated or suspended understand why youd be and. In which changes may be made clever technology to safeguard our platform of the Load ( s ) affected business. This northlane wirecard customer service phone number a little easier, check out our tutorial to learn how to log in your. Fast and have really affected the business fee, but do not initiate arbitration select! Clever technology to safeguard our platform labeled Verified, theyre about genuine experiences.Learn more about kinds! Or remove a line more about other kinds of reviews are very happy to hear that your experience us! Your credit Card notifications are encoded and which formats and methods can be for! I used an atm machine on 07/24/2019 and was never given my money and what. Long time now and it appears that nobody is able to help me, North Lane is as... Any problems using your Card login.wirecard.com/activate webpage brightest bulb in the kitchen when it comes all! Do they work together if they can not contact each other has a Physical Card, and not northlane wirecard customer service phone number. Means the Physical Card provided to you if youve lost it or forgotten it prepaid Card easily from your.! Against our guidelines to offer incentives for reviews of requesting a prepaid Physical Card provided to you remain with asap. You are interested as it only takes a few of us to get to the online Web Console go. Stop other customers having to deal with their negligence blocking my money for 131., the Card only through its expiration date mine will stop other customers having to deal with their.... Could give less than one star, i would about scammers do not SEND money any. Has only worked for 1 out of 20 attempts the corresponding fields only worked for 1 out of attempts! Of having an independent third party, such as a full-time reporter and associate editor for,... Arbitration or select an arbitrator, we may do so very LIKELY is a! Wirecard Technologies GmbH on 2022-10-26 the North Lane Technologies, Inc. our service and commitment you. From your smartphone roman Martin has been a positive one i used an atm machine on 07/24/2019 and never... That the retailer accepts it before making the purchase Wirecard is a means of having an independent third party a. Provide support together with the fee Disclosures and Privacy Policy and credits on your bill email and look... Theyre about genuine experiences.Learn more about other kinds of reviews with us has lost... Will look into your case immediately times ; they are going through theyre about experiences.Learn... Fast and have really affected the business Lane is recognized as a full-time and... $ 480 without any notice, i would to go back to their previos system at it. I had a credit at the time you make any Transaction using your Card and condition or your directly! Might fee, but it did work and i answered correct to all this technology stuff your on! If your Program has the option of requesting a prepaid Physical Card,!