For me, currently Tui Blue Caravel isnt 5 star but has the potential to be. You will be redirected once the validation is complete. Couple of video clips and images still on my phone but not much but will be returning back thats for sure! The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. We are sorry to hear that you didnt enjoy your stay with us. My only feedback would be to have a bigger safe, as in. Experience the perfect seaside holiday at a luxury and stylish beachfront hotel with contemporary designed rooms, elegant swimming pools, and seaside dining venues. The resort is set right on a sand-and-shingle beach. Tripadvisor performs checks on reviews. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. I told him we did not book a loft room and showed me the booking. Absolute bliss! Yes, dry cleaning and laundry service are offered to guests. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. As our rep showed you the contract you could see its the room you booked with the large balcony. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. The Facilities Two pools - we only used the main one. TUI BLUE FOR TWO Hotels designed for adults Contemporary style Top dining scenes Great settings A focus on wellbeing Low-key entertainment Attentive service FACILITIES View all facilities Infinity pool The sleek infinity pool here comes lined with a terrace and loungers. Sharetea's menu offers a variety of flavors for all the bubble tea and Boba tea lovers. - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. Our experience of Tui Caravel is nothing like the 5 star reviews we read about. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. The complex offers two pools, has beach access and an on site a la carte restaurant. Liked the young band outside, the Elton Night and Casino Night most. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. We are more than happy to read that you enjoy your stay with us. Service - tables always cleared immediately when you finished eating. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. We later discovered two other couples from the same block had been moved the next day. All I can say is amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The spa staff do also come round offering 3 minute massages, but this is not a feature of the hotel, but more touting for business, so generally target young to middle aged women. Theres lots of exercise classes and games happening each day to get involved in. TUI BLUE FOR TWO Hotels designed for adults Contemporary style Top dining scenes Great settings A focus on wellbeing Low-key entertainment Attentive service FACILITIES View all facilities Infinity pool The sleek infinity pool here comes lined with a terrace and loungers. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. All staff. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. We noticed a few jellyfish in the water to the right of the hotel, so bear this in mind! You must que for a table at the lunch beach side restaurant was large every day !! The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. There was entertainment each night with attentive table service. Thought one of the pools was supposed to be heated but it wasnt. from reception to service staff were extremely friendly and engaged with everyone. We are more than happy to read that you enjoy your stay with us. We will share your lovely comments with the whole team. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. Your feedback is very important to us we will share your comments with the responsable departments to improve our services.Please be kindly informed as the sun rotates its impossible to have a room that has sun all day long. Free drinks until 3PM! We are more than happy that you enjoyed your stay with us. Our second visit here and it looks like Covid has taken its toll. Really cant fault this hotel. Superb staff too! This is the version of our website addressed to speakers of English in United Kingdom. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Lifts: 7. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. The staff are very friendly and helpful and Iv never found a hotel that serves such good food . Tui also run excursions, one of which we went on to smugglers cove. Claim your listing for free to respond to reviews, update your profile and much more. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Not only this but despite the fact waiters were walking just meters away by the main pool there is no way to get your all inclusive drinks in your private pool! Everything is cooked perfectly and a good range of choice. Yes, free parking is available to guests. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. I told him we did not book a loft room and showed me the booking. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. We had a bar in our block of apartments which was nice to sit in once we had been for dinner in the main hotel. Kind regards, George Balaskas Hotel General Manager Dinner has three theme nights, Greek, Gala and seafood, all were really good. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. The island didnt need to win me over as it already has my heart but now so does this hotel! Your feedback is very important for us to improve our services. The hotel itself is nice, its in a beautiful location. Lunch on this was disappointing (hard bread) but good tzatziki. At. Poolside activities available for those who wished. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. This means that an English-speaking TUI rep will visit your hotel during your stay, and info and support are available 24/7 via the TUI app. Claim your listing for free to respond to reviews, update your profile and much more. Yes the balcony was huge with the sea in the distance but not what we believed we booked. Love the vibe and the coffee/bread are delicious" I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. Zakynthos Town is within easy reach, too - it's just 15 minutes' drive away. Overall a really relaxing break at a very laid back peaceful hotel! Are any cleaning services offered at TUI BLUE Caravel? Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. Such a pity as our first visit was excellent. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! from reception to service staff were extremely friendly and engaged with everyone. We created our menu with tested pairings and popular flavor combinations. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. Treatments started from 50/60. Given the private pools are all very accessible to the main areas I dont understand why the waiters could not have served us .. they need a private pool drinks waiter who walks around every half an hour or so to the private rooms just to check if you want a drink. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. The island didnt need to win me over as it already has my heart but now so does this hotel! Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. We will forward your comments to the responsable departments to improve our services. As our rep showed you the contract you could see its the room you booked with the large balcony. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. We did some water sports a short walk away - very reasonably priced. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. The drains in the bathroom smelt badly on the first few days but got better as the week went on. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites, This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. The staff speaks multiple languages, including English and Greek. And on the dining front, there's a buffet place and an la carte restaurant to choose from. Fridge replenished each day with fresh water and juices. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. from reception to service staff were extremely friendly and engaged with everyone. Are any cleaning services offered at TUI BLUE Caravel? Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are happy to read that you enjoy your stay with us.Your feedback is very important to us. The sea is lovely and clear although the beach area is small and I noticed at various points that the sun loungers were being used by people not from the hotel. Tui also run excursions, one of which we went on to smugglers cove. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. We are more than happy that you enjoyed your stay with us. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. Even the toilet seat was stained yellow - not great for a four star hotel. The second day the wardrobe door fell off, fortunately nobody was injured or our claim would be different. A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! All staff. Dear Guest,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy that you enjoyed your stay with us. We also ate out four times because of this. Our colleagues showed you the bottles and you agreed that the water was fine. Overall a really relaxing break at a very laid back peaceful hotel! Entertainment was good. Yes, guests often enjoy the ocean view available here. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. The drains in the bathroom smelt badly on the first few days but got better as the week went on. Pointless. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Couple of video clips and images still on my phone but not much but will be returning back thats for sure! Book TUI BLUE Caravel, Tsilivi (Planos) on Tripadvisor: See 1,213 traveller reviews, 2,277 candid photos, and great deals for TUI BLUE Caravel, ranked #13 of 71 hotels in Tsilivi (Planos) and rated 4.5 of 5 at Tripadvisor. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Not All Bad - But NOT 5 Star. Floors: 3. Lots of places outside of the hotel to book boat trips and quad bikes etc. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. All I can say is amazing. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. The main part of the hotel and the pools are nice. JavaScript required To view webcomponents.localhost you have to activate javascript. Does TUI BLUE Caravel have any great views? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. a selection for everyone . Will be going back next year!!!!! Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. So much so that we thought there was a mistake as to whether we were at the right hotel! Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Liked the young band outside, the Elton Night and Casino Night most. Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! The bathroom was pretty awful. Claim your listing for free to respond to reviews, update your profile and much more. On a daytime the pool area was amazing, we enjoyed the pool and beds, no hassle , very relaxing. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? The service was great, the staff were always walking around and would bring drinks to your bed, great service and really happy team. Our colleagues showed you the bottles and you agreed that the water was fine. Own or manage this property? We stayed at the TUI blue caravel in Sept-22 with friends and had a great time, the hotel and facilities are top class. We hope to welcome you back in the near future. My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. You could pay for premium alcohol however we didnt. Please enable cookies on your browser and try again. Please check your browser settings View Details Buffet restaurant Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Beach is lovely. Great Hotel for couples! Our second visit here and it looks like Covid has taken its toll. We also ate out four times because of this. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. I LOVED the design and interiors of our room. Holidays here come with our Hotel rep and 24/7 Online service. We hope to welcome you back in the near future. Which languages are spoken by the staff at TUI BLUE Caravel? Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Beach is lovely. A few shops, boat trip organisers and car hire quads etc. Rooms: 238. Im not a big dessert fan, however these were designed beautifully. We will share your lovely comments with the whole team. Great evenings are for a drink on hand and this view Hello from #Caravel A few shops, boat trip organisers and car hire quads etc. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. You get one free visit so book this as soon as you get your room number! I honestly felt like Id taken it down a gear or two and really felt the benefit of it. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. The rooms were 3 star at best but the main part of the hotel and the staff definitely go some way to making up for it. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2 outdoor pools (The outdoor pools here comes lined with a terrace and loungers) Health & Beauty The gym is stocked with all the essentials for working out, like treadmills and resistance machines. The complex offers two pools, has beach access and an on site a la carte restaurant. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Theres lots of exercise classes and games happening each day to get involved in. Please be kindly informed that the description Loft comes from the contract. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. I honestly felt like Id taken it down a gear or two and really felt the benefit of it. Food - okay, varied choice daily, bbq one afternoon, Greek night. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Everything is cooked perfectly and a good range of choice. Tsilivi Zakynthos Greece Offering intimate settings and luxury accommodation, our adults only hotel is located in Tsilivi Resort in the island of Zakynthos. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. We are very happy that you enjoyed our staff service and the food. Your feedback is very important to us. Are there opportunities to exercise at TUI BLUE Caravel? reception we complained, asking politely to be moved but being told they were full. Your feedback is very important for us to improve our services. We will share your lovely comments with the whole team. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Pointless. Rooms Cleaned every day to a high standard . Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. Really cant fault this hotel. What are some of the property amenities at TUI BLUE Caravel? We will discuss your comments with the responsalbe department to improve our services. Flavour, choice, and presentation were exceptional. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. At. A few shops, boat trip organisers and car hire quads etc. Find answers to your questions about a holiday at TUI BLUE in our FAQ section Click here and read more Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Also had a bottle of wine awaiting on arrival - all great touches. What food & drink options are available at TUI BLUE Caravel? Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Read More Testimonials For specific enquiries, we recommend calling ahead to confirm. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Lots of places outside of the hotel to book boat trips and quad bikes etc. We stayed for 7 nights at the end of September. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. Theres lots of exercise classes and games happening each day to get involved in. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. We also ate out four times because of this. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! 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